AAA Washington
Fleet Technician – AAA Washington
Join AAA Washington and become a Fleet Technician responsible for responding to emergency service requests, identifying mechanical issues, and providing applicable roadside assistance on member vehicles. Services are provided through towing and light service vehicles.
Why You’ll Love Working at AAA Washington AAA Washington is committed to service, innovation, and inclusive culture. Ranked as a Best Place to Work by the Puget Sound Business Journal, we offer work‑life balance, hybrid/remote options for many corporate positions, and a range of benefits in the region.
Essential Duties & Responsibilities
Provide emergency mechanical assistance on member vehicles such as jump‑starts, battery testing, installation, tire changes, gasoline delivery, lock‑out services, and minor vehicle repairs as permissible.
Tow vehicles to specified locations following correct safety and towing procedures.
Be the “face” of AAAWA to members who are stranded and in need of emergency roadside service.
Perform electrical, fuel, or other system diagnosis on vehicles.
Provide customer service to members and other departments as needed.
Advise manager of any vehicle or operational issues.
Perform minor vehicle repairs on fleet vehicles.
Contribute to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
Incorporate AAA’s vision, mission, and values in day‑to‑day activities and behaviors; guide and motivate others to remain committed to AAA’s vision, mission, and values.
Minimum Qualifications
High school diploma or GED.
Must be able to pass and maintain DOT physical requirements test.
3+ years’ work experience in automotive and/or customer service field.
1+ years’ of demonstrated mechanical aptitude and mechanical reasoning.
Meet minimum age requirement for insurability.
Preferred Qualifications
Education and training in batteries, vehicle lockouts, tire changing, and roadside safety.
Certificates, Licenses, Registrations
Valid Washington State driver’s license.
Technical school certification preferred.
Knowledge, Skills, Abilities
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to operate fleet vehicles, light service vehicles, passenger vehicles, and towing equipment, both automatic and manual transmissions.
Must have mechanical knowledge and the ability to understand and diagnose a variety of automotive systems.
Competent in MS Office and navigating the internet.
Ability to address multiple demands and competing priorities in a changing environment.
Skilled at working independently; able to prioritize and complete assignments with minimal direction.
Skilled in handling urgent situations professionally and willing to take extra measures when solving problems.
Ability to establish and maintain cooperative working relationships.
Salary Hiring Range: $25.30 – $30.35 per hour.
You will also receive the opportunity to earn a discretionary bonus based on company performance.
Benefits We Offer
Health insurance (medical, vision, dental and prescription drug)
Up to 22 days of Paid Time Off (PTO) in the first year
Eleven paid holidays in addition to PTO
401(k) with Employer Match
Life, Short‑Term Disability and Long‑Term Disability insurance
Flexible Spending Accounts
4 Hours of Volunteer Time Off per year
On‑Demand Pay / Earned Wage Access
Free Premier RV AAA Washington Membership
Travel, Insurance, and Membership Discounts and Perks
Paid, ongoing training throughout your career
THRIVE wellness program
Tax‑advantaged commuter benefit
Free parking
Financial Literacy Education
Work Environment & Physical Demands
This position is deemed to be a safety‑sensitive position.
The work schedule for this position is 10‑hour shifts with unscheduled overtime.
Work outside in all locations and weather conditions.
Regularly balances, bends, kneels, and lifts up to 50 pounds, occasionally up to 75 pounds.
The physical environment is typical of a standard mechanic shop space, in parking lots and on the side of the roads and freeways. It requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure to hazardous materials. May work around moving objects or vehicles and will need to be aware of surroundings for personal safety.
Other
Equipment used: computer, phone, heavy machinery, garage/shop tools, vehicles.
Travel: Rarely Travel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Disclaimer Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Why You’ll Love Working at AAA Washington AAA Washington is committed to service, innovation, and inclusive culture. Ranked as a Best Place to Work by the Puget Sound Business Journal, we offer work‑life balance, hybrid/remote options for many corporate positions, and a range of benefits in the region.
Essential Duties & Responsibilities
Provide emergency mechanical assistance on member vehicles such as jump‑starts, battery testing, installation, tire changes, gasoline delivery, lock‑out services, and minor vehicle repairs as permissible.
Tow vehicles to specified locations following correct safety and towing procedures.
Be the “face” of AAAWA to members who are stranded and in need of emergency roadside service.
Perform electrical, fuel, or other system diagnosis on vehicles.
Provide customer service to members and other departments as needed.
Advise manager of any vehicle or operational issues.
Perform minor vehicle repairs on fleet vehicles.
Contribute to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
Incorporate AAA’s vision, mission, and values in day‑to‑day activities and behaviors; guide and motivate others to remain committed to AAA’s vision, mission, and values.
Minimum Qualifications
High school diploma or GED.
Must be able to pass and maintain DOT physical requirements test.
3+ years’ work experience in automotive and/or customer service field.
1+ years’ of demonstrated mechanical aptitude and mechanical reasoning.
Meet minimum age requirement for insurability.
Preferred Qualifications
Education and training in batteries, vehicle lockouts, tire changing, and roadside safety.
Certificates, Licenses, Registrations
Valid Washington State driver’s license.
Technical school certification preferred.
Knowledge, Skills, Abilities
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to operate fleet vehicles, light service vehicles, passenger vehicles, and towing equipment, both automatic and manual transmissions.
Must have mechanical knowledge and the ability to understand and diagnose a variety of automotive systems.
Competent in MS Office and navigating the internet.
Ability to address multiple demands and competing priorities in a changing environment.
Skilled at working independently; able to prioritize and complete assignments with minimal direction.
Skilled in handling urgent situations professionally and willing to take extra measures when solving problems.
Ability to establish and maintain cooperative working relationships.
Salary Hiring Range: $25.30 – $30.35 per hour.
You will also receive the opportunity to earn a discretionary bonus based on company performance.
Benefits We Offer
Health insurance (medical, vision, dental and prescription drug)
Up to 22 days of Paid Time Off (PTO) in the first year
Eleven paid holidays in addition to PTO
401(k) with Employer Match
Life, Short‑Term Disability and Long‑Term Disability insurance
Flexible Spending Accounts
4 Hours of Volunteer Time Off per year
On‑Demand Pay / Earned Wage Access
Free Premier RV AAA Washington Membership
Travel, Insurance, and Membership Discounts and Perks
Paid, ongoing training throughout your career
THRIVE wellness program
Tax‑advantaged commuter benefit
Free parking
Financial Literacy Education
Work Environment & Physical Demands
This position is deemed to be a safety‑sensitive position.
The work schedule for this position is 10‑hour shifts with unscheduled overtime.
Work outside in all locations and weather conditions.
Regularly balances, bends, kneels, and lifts up to 50 pounds, occasionally up to 75 pounds.
The physical environment is typical of a standard mechanic shop space, in parking lots and on the side of the roads and freeways. It requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently required to use personal protective equipment to prevent exposure to hazardous materials. May work around moving objects or vehicles and will need to be aware of surroundings for personal safety.
Other
Equipment used: computer, phone, heavy machinery, garage/shop tools, vehicles.
Travel: Rarely Travel.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
Disclaimer Position/Job characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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