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Inter-Con Security

Operations Analyst (78072)

Inter-Con Security, Pasadena, California, United States, 91122

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Operations Analyst (78072)

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Inter‑Con Security

Overview Founded in 1973, Inter‑Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra‑high net worth individuals.

Job Summary As an SOC (Security Operations Center) Operations Analyst reporting to the SOC Manager, you will support Inter‑Con’s distinguished officers in the field by assessing threats and monitoring our security operations in real‑time. You will join a dynamic team responsible for responding to security incidents, gathering intelligence, and developing reports for upper management. If you are interested in security or incident/emergency responsiveness and are a critical thinker with good communication skills, this job is for you.

Primary Responsibilities

Supports the Operations Managers in ensuring execution of security procedures and responses at all posts.

Ensures effective response to emergency and non-emergency situations, timely completion of reports and other requirements as directed by the SOC Manager.

Employ the use of various systems software, security and communications equipment.

Notifies and communicates with the Operations Managers and other senior personnel as required to ensure a common operating picture of the area of operations.

Monitors security applications and triages alerts, escalating where appropriate.

Investigates and resolves incidents to contain and remove security threats as safely and quickly as possible.

Creates and continues to develop cases using threat intelligence information and lessons learned from incidents and alerts.

Understands operational KPIs and utilizes data to assist the SOC Manager in driving operations.

Qualifications

Preferred candidate has either an honorable military discharge, an AA degree, or 1 year of experience in a center/security dispatch environment. Understanding of security operations & FEMA IC/SIC/Watch officer training a plus.

Strong interpersonal, organizational and time management skills.

Demonstrated interest in security and law enforcement work preferred.

Comfortable in an ever‑changing, fast‑paced, sometimes stressful environment.

Technologically savvy – experienced with MS Office Suite.

Must possess strong written and verbal communication skills.

Customer service orientation a plus.

Comfortable in a corporate environment and effectively communicates with senior management.

Must be flexible and possess the ability to meet deadlines in a high‑tempo environment.

Dependable team player with maturity, participates in problem‑solving with enthusiasm and a positive attitude.

Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed.

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