Pine Street Inn
Day Shift Men's Inn Counselor – Pine Street Inn
SCHEDULE:
40 hours, Thursday–Monday, 6:45 am‑3:15 pm
PAY:
$21.40 per hour DOE
RETENTION PAY:
$3,000.00, with $1,000.00 payable at 12 months and $2,000.00 at 24 months
LOCATION:
444 Harrison Avenue, Boston, MA (Men’s Shelter)
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures to ensure a safe shelter environment for guests and staff. The GSS’s primary focus is the direct care of guests, responding to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The GSS also assists guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest’s needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous, to enter data into the Homeless Management Information (HMIS) system, and to make sound decisions while seeking guidance from a supervisor.
REQUIREMENTS EDUCATION & TRAINING:
High School diploma or GED
PREFERRED EDUCATION & TRAINING:
Valid MA driver’s license in good standing
Bilingual in English/Spanish
KNOWLEDGE & EXPERIENCE:
REQUIRED:
Minimum of one (1) year of experience in the Human Services field
PREFERRED:
Administering Narcan and CPR in a work setting
Knowledge in the areas of addiction, recovery, and mental illness
Knowledge of issues pertaining to the homeless
Knowledge of area resources
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SCHEDULE:
40 hours, Thursday–Monday, 6:45 am‑3:15 pm
PAY:
$21.40 per hour DOE
RETENTION PAY:
$3,000.00, with $1,000.00 payable at 12 months and $2,000.00 at 24 months
LOCATION:
444 Harrison Avenue, Boston, MA (Men’s Shelter)
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures to ensure a safe shelter environment for guests and staff. The GSS’s primary focus is the direct care of guests, responding to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The GSS also assists guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest’s needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous, to enter data into the Homeless Management Information (HMIS) system, and to make sound decisions while seeking guidance from a supervisor.
REQUIREMENTS EDUCATION & TRAINING:
High School diploma or GED
PREFERRED EDUCATION & TRAINING:
Valid MA driver’s license in good standing
Bilingual in English/Spanish
KNOWLEDGE & EXPERIENCE:
REQUIRED:
Minimum of one (1) year of experience in the Human Services field
PREFERRED:
Administering Narcan and CPR in a work setting
Knowledge in the areas of addiction, recovery, and mental illness
Knowledge of issues pertaining to the homeless
Knowledge of area resources
#J-18808-Ljbffr