Logo
Avanath

Maintenance Supervisor

Avanath, Alexandria, Virginia, us, 22350

Save Job

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role

The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service. This includes quality move-in, timely service, superb curb appeal, and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager to oversee the activities of assigned staff and vendors to ensure the maintenance of the property. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting —Must possess a strong sense for creating a sense of community and a drive to create a positive experience for all residents and staff. Success is driven by relationships built within the communities including vendor partners and regulatory and social services partnerships. Adopt a collaborative approach to foster consistent favorable circumstances for the Organization and the communities. An Authentic Attitude —Consistently demonstrate an open and professional attitude when addressing resident and staff concerns, including seeking resources within the organization. An Approach that is Positive and Professional —Demonstrate active listening and ensure residents and staff feel seen, heard, and valued while addressing challenges. Qualifications

At least 3 years of multifamily property maintenance experience. One year of supervisory experience required. Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work is required. HVAC and CPO certifications are highly desired. Valid Driver’s License. Very strong organizational skills and ability to handle multiple priorities. Solid interpersonal and customer service skills. Must be available for on-call and weekend work. Key Accountabilities

+ Resident Relations + Customer Service Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints about maintenance services and work orders with efficiency and urgency. Projects a favorable image of the community to achieve property objectives and public recognition. Ensure consistency, follow-up, and follow-through in dealing with residents on all matters. Enforce community policies delegated by the Community Manager. Assist and complete work orders generated from resident requests; diagnose defects, and perform repairs in accordance with established policies, safety standards, and code requirements. + Maintenance Management Coordinate, schedule and respond to resident/management requests and work orders. Ensure repairs and replacements for community common areas and units. Support cost-cutting and expense control by fixing rather than replacing parts when possible and using materials and tools efficiently. Inspect grounds, building and other community features daily to identify hazards and minimize liability concerns. Manage and order maintenance supplies within budget guidelines. Maintain preventative maintenance program to extend life of the community and minimize future repairs. Maintain organized maintenance shop and adhere to safety standards and OSHA guidelines. Maintain hazard communications program and promote safe work practices. Manage unit inspections and key control of the community. Maintain accurate records of service requests, EPA/OSHA standards, preventative maintenance, and work in progress. Participate in on-call emergency at the community. Plan and utilize property resources, equipment and supplies by obtaining bids/pricing from vendors, suppliers, and contractors. Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency. Encourage team members to achieve higher performance by setting immediate and long-term goals. Develop standards for cleanliness and appearance of the community to reflect Avanath standards. Under the direction of the Community Manager, supervise, train and schedule maintenance activities. Monitor progress daily and provide immediate assistance as needed. Provide input to the Community Manager regarding employee performance evaluations. Conduct safety meetings, keep MSDS sheets current, and stay up to date on OSHA and safety laws to ensure compliance. + Adherence to Property Management Rules, Regulations and Guidelines

Practice safety techniques and report malfunctions, injuries, or safety issues to appropriate individuals. Comply with safety and risk-management policies by attending safety meetings and completing required training, reporting accidents promptly. Monitor and ensure compliance with regulatory requirements and organizational standards, reporting violations as needed. Conduct all business in accordance with company policies, Fair Housing, Americans with Disabilities Act, and all laws pertaining to the apartment industry. Physical Demands & Working Conditions

Essential staff with expected safety and business protocol adherence. May be required to work during inclement weather. Frequent standing and walking; may work in elevated sites and on uneven ground. Occasional squatting, bending, twisting, pushing, and pulling. May travel to sister communities for maintenance support. How Avanath Supports You

We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture Built on Purpose and Core Values – Integrity, Caring, and Continuous Improvement. Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more. Growth opportunities and a focus on internal promotions. Development – opportunities to learn and expand knowledge through online training, classes, and coaching. Diversity & Inclusion

Avanath Capital is committed to fostering a culture of diversity, equity and inclusion. Our human capital is a valuable asset, and DEI are core to Avanath’s operating and investment philosophy. We value diverse thoughts, backgrounds, talents and experiences at all levels to achieve our mission. We embrace differences in age, color, disability, ethnicity, gender identity, language, national origin, and other characteristics that make our employees unique. Our DEI initiatives include recruitment and selection, compensation and benefits, development and training, promotions, transfers, and maintaining a work environment built on gender and diversity equity. + Respectful communication and cooperation between all employees. + Teamwork and employee participation to represent all groups and perspectives. + Work-life balance through flexible schedules. + Contributions to communities we serve to promote diversity understanding. #NE Compensation Range $29 - $32 USD Disclaimer: Application Process and Legal Notices

Note: This description contains the role responsibilities, qualifications, and conditions. The rest of the content includes application prompts and compliance information that has been trimmed to focus on the job content. The text that remains reflects the core duties and requirements of the Maintenance Supervisor position. Voluntary Self-Identification of Disability

Form CC-305 • Page 1 • OMB Control Number 1250-0005 • Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor and ask applicants to respond to the form to measure progress toward diversity goals. Completion is voluntary and confidential. Disability definitions and examples are provided for reference.

#J-18808-Ljbffr