Aurelian
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Strategic Sales Northeast Region
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Aurelian
About Aurelian Aurelian automates non-emergency calls for 9‑1‑1 centers. We do this through an AI‑powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9‑1‑1 dispatchers focus their time and energy where it’s needed most: actual emergencies. Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages lead to call‑taker burnout and attrition, worsening the problem. As a result, wait times for 9‑1‑1 calls have reached a boiling point. Importantly, 60‑80% of the calls 9‑1‑1 operators take aren’t emergencies—they’re administrative calls such as noise complaints or lost dog reports. Our conversational AI answers these administrative calls, reducing hold times and freeing up human operators for emergent situations. Aurelian is live in centers across the country, answering thousands of non‑emergency calls every day. We are hiring people to help us continue to scale and make a real positive impact on public safety infrastructure in the U.S.
Why Join Us As a Strategic Sales professional at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9‑1‑1 centers implement AI solutions that solve workforce shortages and improve emergency response times.
What You’ll Be Doing
Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, focusing on high‑impact, scalable accounts.
Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state‑level decision‑makers—becoming their go‑to resource for AI automation in 9‑1‑1 workflows.
Strategic Sales Execution: Manage complex, multi‑stakeholder sales cycles and convert prospects into long‑term partners.
Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.
Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.
Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to guide Aurelian’s growth and product roadmap.
Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.
Who We’re Looking For You’re not just a software seller—you understand the public safety space and are passionate about solving the operational crisis facing 9‑1‑1 centers.
6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota.
Deep knowledge of public safety tech ecosystems, especially around NG9‑1‑1, call‑handling equipment, CAD systems, and other ECC workflows.
Experience selling $50K–$250K+ deals and comfort navigating procurement‑heavy, long sales cycles.
The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities.
A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology.
Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision‑makers.
Strategic thinking and self‑direction, with a knack for building repeatable, scalable sales processes.
Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.
Why Join Aurelian?
Sell a mission‑critical product that has a direct and measurable impact on real people’s lives.
Join a fast‑growing team tackling one of the most urgent and overlooked challenges in U.S. infrastructure.
Work with cutting‑edge AI at the intersection of civic tech, voice automation, and emergency response.
Be part of a culture that values ownership, speed, and doing the right thing for our customers and communities.
Benefits
Medical, dental & vision insurance coverage
Unlimited PTO
WFH stipend for home office
Relocation stipend
If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you!
#J-18808-Ljbffr
Strategic Sales Northeast Region
role at
Aurelian
About Aurelian Aurelian automates non-emergency calls for 9‑1‑1 centers. We do this through an AI‑powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9‑1‑1 dispatchers focus their time and energy where it’s needed most: actual emergencies. Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages lead to call‑taker burnout and attrition, worsening the problem. As a result, wait times for 9‑1‑1 calls have reached a boiling point. Importantly, 60‑80% of the calls 9‑1‑1 operators take aren’t emergencies—they’re administrative calls such as noise complaints or lost dog reports. Our conversational AI answers these administrative calls, reducing hold times and freeing up human operators for emergent situations. Aurelian is live in centers across the country, answering thousands of non‑emergency calls every day. We are hiring people to help us continue to scale and make a real positive impact on public safety infrastructure in the U.S.
Why Join Us As a Strategic Sales professional at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9‑1‑1 centers implement AI solutions that solve workforce shortages and improve emergency response times.
What You’ll Be Doing
Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, focusing on high‑impact, scalable accounts.
Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state‑level decision‑makers—becoming their go‑to resource for AI automation in 9‑1‑1 workflows.
Strategic Sales Execution: Manage complex, multi‑stakeholder sales cycles and convert prospects into long‑term partners.
Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.
Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.
Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to guide Aurelian’s growth and product roadmap.
Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.
Who We’re Looking For You’re not just a software seller—you understand the public safety space and are passionate about solving the operational crisis facing 9‑1‑1 centers.
6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota.
Deep knowledge of public safety tech ecosystems, especially around NG9‑1‑1, call‑handling equipment, CAD systems, and other ECC workflows.
Experience selling $50K–$250K+ deals and comfort navigating procurement‑heavy, long sales cycles.
The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities.
A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology.
Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision‑makers.
Strategic thinking and self‑direction, with a knack for building repeatable, scalable sales processes.
Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.
Why Join Aurelian?
Sell a mission‑critical product that has a direct and measurable impact on real people’s lives.
Join a fast‑growing team tackling one of the most urgent and overlooked challenges in U.S. infrastructure.
Work with cutting‑edge AI at the intersection of civic tech, voice automation, and emergency response.
Be part of a culture that values ownership, speed, and doing the right thing for our customers and communities.
Benefits
Medical, dental & vision insurance coverage
Unlimited PTO
WFH stipend for home office
Relocation stipend
If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you!
#J-18808-Ljbffr