Aurelian
About Aurelian
Aurelian automates non-emergency calls for 9‑1‑1 centers. We do this through an AI‑powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9‑1‑1 dispatchers focus their time and energy where it’s needed most: actual emergencies.
Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages have led to call‑taker burnout and attrition, exacerbating the problem even further. Post COVID, wait times for 9‑1‑1 calls have reached critical levels. Moreover, 60‑80% of calls 9‑1‑1 operators take are not emergencies but administrative calls. Our conversational AI answers these administrative calls, reducing hold times and freeing up human operators to handle emergent situations. Aurelian is currently live in centers across the country, answering thousands of non‑emergency calls every day. We are growing and need people to help us scale and make a positive impact on public safety infrastructure in the US.
Why Join Us As a Strategic Sales rep at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9‑1‑1 centers implement AI solutions that solve workforce shortages and improve emergency response times.
What You’ll Be Doing
Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, with a focus on high‑impact, scalable accounts.
Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state‑level decision‑makers—becoming their go‑to resource for AI automation in 9‑1‑1 workflows.
Strategic Sales Execution: Manage complex, multi‑stakeholder sales cycles and convert prospects into long‑term partners.
Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.
Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.
Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to help guide Aurelian’s growth and product roadmap.
Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.
Who We’re Looking For We’re looking for someone who is not just a software seller but understands the public safety space and is passionate about solving the operational crisis facing 9‑1‑1 centers.
6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota.
Deep knowledge of public safety tech ecosystems, especially around NG9‑1‑1, call handling equipment, CAD systems, and other ECC workflows.
Experience selling $50K–$250K+ deals, and comfort navigating procurement‑heavy, long sales cycles.
The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities.
A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology.
Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision‑makers.
Strategic thinking and self‑direction, with a knack for building repeatable, scalable sales processes.
Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.
Benefits
Medical, dental & vision insurance coverage
Unlimited PTO
WFH stipend for home office
Relocation stipend
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Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages have led to call‑taker burnout and attrition, exacerbating the problem even further. Post COVID, wait times for 9‑1‑1 calls have reached critical levels. Moreover, 60‑80% of calls 9‑1‑1 operators take are not emergencies but administrative calls. Our conversational AI answers these administrative calls, reducing hold times and freeing up human operators to handle emergent situations. Aurelian is currently live in centers across the country, answering thousands of non‑emergency calls every day. We are growing and need people to help us scale and make a positive impact on public safety infrastructure in the US.
Why Join Us As a Strategic Sales rep at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9‑1‑1 centers implement AI solutions that solve workforce shortages and improve emergency response times.
What You’ll Be Doing
Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, with a focus on high‑impact, scalable accounts.
Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state‑level decision‑makers—becoming their go‑to resource for AI automation in 9‑1‑1 workflows.
Strategic Sales Execution: Manage complex, multi‑stakeholder sales cycles and convert prospects into long‑term partners.
Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs.
Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions.
Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to help guide Aurelian’s growth and product roadmap.
Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.
Who We’re Looking For We’re looking for someone who is not just a software seller but understands the public safety space and is passionate about solving the operational crisis facing 9‑1‑1 centers.
6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota.
Deep knowledge of public safety tech ecosystems, especially around NG9‑1‑1, call handling equipment, CAD systems, and other ECC workflows.
Experience selling $50K–$250K+ deals, and comfort navigating procurement‑heavy, long sales cycles.
The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities.
A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology.
Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision‑makers.
Strategic thinking and self‑direction, with a knack for building repeatable, scalable sales processes.
Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.
Benefits
Medical, dental & vision insurance coverage
Unlimited PTO
WFH stipend for home office
Relocation stipend
#J-18808-Ljbffr