City of San Antonio
Job Summary
Under general direction, leads team in areas of scheduling, technical direction, future planning, and standard practices. Participates in budgeting, capital equipment processes and quality improvement activities for the division. Plans and schedules daily tasks for staff. Exercises direct supervision over assigned staff. Work Location
City Tower - 100 W. Houston Street, Concourse Level, San Antonio, TX 78205 Work Hours
7:45 a.m. - 4:30 p.m. Monday-Friday Essential Job Functions
Supervises assigned staff, including conducting hiring, developing and delivering training, and drafting and administering performance review activities. Supports budget and procurement processes, leads vendor relationships, and conducts fiduciary activities as appropriate to ensure appropriate allocation and efficient use of funds. Facilitates and contributes to department-wide IT operational planning activities, collaborating with team members and stakeholders to ensure seamless execution of IT strategies and initiatives. Works with business partners to understand business needs and provides high quality services at optimal cost to customers. Provides input to business technology planning within their functional area. Conducts research to identify and assess alternative technologies. Evaluates the existing staff and technical resources to determine their suitability. Proposes and explores alternative solutions to optimize operations. Leads the implementation of IT initiatives to support business strategy. Participates with end users and management in the identification and evaluation of information systems requirements and develops plans to insure the completion of these activities. Coordinates the acquisition of approved hardware and software including the planning for migration, installation, and training. Develops and implements technologies to improve the performance of a business process and increase efficiency and effectiveness. Contributes to the development of standards and recommends changes to systems/ applications. Provides technical and business expertise. Participates in IT workforce deployment activities. Performs related duties and fulfills responsibilities as required. Job Requirements
Bachelor's degree from an accredited college or university. Two (2) years of relevant information technology services technical experience, to include one or more technical processes within the assigned area. Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Applicant Information
Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, And Abilities
Knowledge of system environments. Knowledge of core managerial functions such as budgeting, procurement, personnel management, and finance. Knowledge of current information technology management theories and practices. Knowledge of management and supervisory principles and techniques. Knowledge of current organizational hardware and software capabilities. Knowledge of methods and techniques involved in the completion of information system planning including security administration, operational capacity planning, and cost benefit analysis of alternative technologies. Knowledge of project management tools; plan development, metrics, cost and effort estimation, schedule development, risk analysis, monitoring of production and compliance, project progress tracking. Ability to apply quality principles and tools, especially root cause analysis and problem solving. Skill in effectively planning, organizing, controlling, and supervising the work of subordinates. Skill in establishing and communicating clear expectations regarding work performance for both the individual and/or team. Skill in a variety of communication methods to present complex issues to diverse audiences. Skill in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization. Skill in utilizing a personal computer and utilizing associated software programs. Ability to operate a computer keyboard and other basic office equipment. Ability to learn and adapt to the ongoing changes of the City culture. Ability to clearly communicate goals and priorities of the organization as they relate to technical issues. Ability to demonstrate a solid understanding of the current knowledge exchange and technology interface issues (including e-business aspects) between own and closely related units of the organization. Ability to demonstrate a solid understanding of business and technical problem solving skills. Ability to influence other employees to work together to support the mission and goals of the City of San Antonio. Ability to establish and maintain effective working relationships with City staff and the general public. Ability to communicate clearly and effectively. Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio: http://www.sanantonio.gov/hr/employee_information/benefits/index.asp Note
Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link. Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285. 01 Are you a current regular full time or part time CoSA employee? Yes - I am a Full Time City Employee. Yes - I am a Part Time City Employee. No - I am not a Full Time or Part Time City Employee. 02 Are you a veteran or active member of the armed forces? Yes No 03 Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant? Yes - SA Ready to Work Program Yes - Train for Jobs SA Program Yes - Both Programs No 04 What best describes your highest level of education at the end of the current semester? Some High School High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency 30+ completed semester hours (credits) from an accredited college or university 60+ completed semester hours (credits) from an accredited college or university Associate's Degree from an accredited college or university 90+ completed semester hours (credits) from an accredited college or university 120+ completed semester hours (credits) from an accredited college or university Bachelor's Degree from an accredited college or university Master's Degree from an accredited college or university PhD, JD, or other Post Graduate Degree from an accredited college or university None of the above 05 How many years of experience do you have in relevant information technology services to include one or more technical processes within the assigned area? None Less than one year 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years 10 years 11 years 12 years 13 years 14 years 15 years + 06 How many years of supervisory experience do you have? None Less than one year 1 year 2 years 3 years 4 years 5 years + 07 How many years of experience do you have performing procurement? None Less than one year 1 year 2 years 3 years 4 years 5 years + 08 Describe a time you had conflicting priorities. How did you manage your time and team to ensure expectations were met? If you do not have related experience, enter "N/A". 09 Have you ever had difficulty getting others to accept your ideas? What was your approach? What was the outcome? If you do not have related experience, enter "N/A". 10 What did you do in your last position to contribute toward team success? If you do not have related experience, enter "N/A". 11 I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions. I acknowledge. 12 I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended. I acknowledge.
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Under general direction, leads team in areas of scheduling, technical direction, future planning, and standard practices. Participates in budgeting, capital equipment processes and quality improvement activities for the division. Plans and schedules daily tasks for staff. Exercises direct supervision over assigned staff. Work Location
City Tower - 100 W. Houston Street, Concourse Level, San Antonio, TX 78205 Work Hours
7:45 a.m. - 4:30 p.m. Monday-Friday Essential Job Functions
Supervises assigned staff, including conducting hiring, developing and delivering training, and drafting and administering performance review activities. Supports budget and procurement processes, leads vendor relationships, and conducts fiduciary activities as appropriate to ensure appropriate allocation and efficient use of funds. Facilitates and contributes to department-wide IT operational planning activities, collaborating with team members and stakeholders to ensure seamless execution of IT strategies and initiatives. Works with business partners to understand business needs and provides high quality services at optimal cost to customers. Provides input to business technology planning within their functional area. Conducts research to identify and assess alternative technologies. Evaluates the existing staff and technical resources to determine their suitability. Proposes and explores alternative solutions to optimize operations. Leads the implementation of IT initiatives to support business strategy. Participates with end users and management in the identification and evaluation of information systems requirements and develops plans to insure the completion of these activities. Coordinates the acquisition of approved hardware and software including the planning for migration, installation, and training. Develops and implements technologies to improve the performance of a business process and increase efficiency and effectiveness. Contributes to the development of standards and recommends changes to systems/ applications. Provides technical and business expertise. Participates in IT workforce deployment activities. Performs related duties and fulfills responsibilities as required. Job Requirements
Bachelor's degree from an accredited college or university. Two (2) years of relevant information technology services technical experience, to include one or more technical processes within the assigned area. Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Applicant Information
Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, And Abilities
Knowledge of system environments. Knowledge of core managerial functions such as budgeting, procurement, personnel management, and finance. Knowledge of current information technology management theories and practices. Knowledge of management and supervisory principles and techniques. Knowledge of current organizational hardware and software capabilities. Knowledge of methods and techniques involved in the completion of information system planning including security administration, operational capacity planning, and cost benefit analysis of alternative technologies. Knowledge of project management tools; plan development, metrics, cost and effort estimation, schedule development, risk analysis, monitoring of production and compliance, project progress tracking. Ability to apply quality principles and tools, especially root cause analysis and problem solving. Skill in effectively planning, organizing, controlling, and supervising the work of subordinates. Skill in establishing and communicating clear expectations regarding work performance for both the individual and/or team. Skill in a variety of communication methods to present complex issues to diverse audiences. Skill in creating an environment for improving customer satisfaction and promotes an atmosphere that establishes customer satisfaction as a key value in the organization. Skill in utilizing a personal computer and utilizing associated software programs. Ability to operate a computer keyboard and other basic office equipment. Ability to learn and adapt to the ongoing changes of the City culture. Ability to clearly communicate goals and priorities of the organization as they relate to technical issues. Ability to demonstrate a solid understanding of the current knowledge exchange and technology interface issues (including e-business aspects) between own and closely related units of the organization. Ability to demonstrate a solid understanding of business and technical problem solving skills. Ability to influence other employees to work together to support the mission and goals of the City of San Antonio. Ability to establish and maintain effective working relationships with City staff and the general public. Ability to communicate clearly and effectively. Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one. For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio: http://www.sanantonio.gov/hr/employee_information/benefits/index.asp Note
Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits. Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link. Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio. If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285. 01 Are you a current regular full time or part time CoSA employee? Yes - I am a Full Time City Employee. Yes - I am a Part Time City Employee. No - I am not a Full Time or Part Time City Employee. 02 Are you a veteran or active member of the armed forces? Yes No 03 Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant? Yes - SA Ready to Work Program Yes - Train for Jobs SA Program Yes - Both Programs No 04 What best describes your highest level of education at the end of the current semester? Some High School High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency 30+ completed semester hours (credits) from an accredited college or university 60+ completed semester hours (credits) from an accredited college or university Associate's Degree from an accredited college or university 90+ completed semester hours (credits) from an accredited college or university 120+ completed semester hours (credits) from an accredited college or university Bachelor's Degree from an accredited college or university Master's Degree from an accredited college or university PhD, JD, or other Post Graduate Degree from an accredited college or university None of the above 05 How many years of experience do you have in relevant information technology services to include one or more technical processes within the assigned area? None Less than one year 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years 10 years 11 years 12 years 13 years 14 years 15 years + 06 How many years of supervisory experience do you have? None Less than one year 1 year 2 years 3 years 4 years 5 years + 07 How many years of experience do you have performing procurement? None Less than one year 1 year 2 years 3 years 4 years 5 years + 08 Describe a time you had conflicting priorities. How did you manage your time and team to ensure expectations were met? If you do not have related experience, enter "N/A". 09 Have you ever had difficulty getting others to accept your ideas? What was your approach? What was the outcome? If you do not have related experience, enter "N/A". 10 What did you do in your last position to contribute toward team success? If you do not have related experience, enter "N/A". 11 I acknowledge for this position I must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: 1) Felony Convictions, 2) Felony Deferred Adjudication, 3) Class A & B Misdemeanor Deferred Adjudication, 4) Class B Misdemeanor Convictions, 5) Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and 5) Family Violence Convictions. I acknowledge. 12 I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended. I acknowledge.
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