Sandisk
Technologist, Technical Customer Management
Sandisk, Milpitas, California, United States, 95035
Technologist, Technical Customer Management
Company posting details and application timing have been trimmed for clarity.
Company Description
SanDisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. We aim to shape the digital world through advances in Flash and memory technologies and balance manufacturing capability with a world-class product portfolio recognized for innovation, performance and quality. SanDisk is committed to equal opportunity employment and maintaining an inclusive environment.
Job Description
Essential Duties and Responsibilities
TCM tracks all technical and design requirements from the customer, ensuring review by the relevant team and timely incorporation into product design. This includes coordinating in-depth discussions and negotiations with customers and/or engineering teams.
TCM manages all qualification activities, from specification alignment to qualification sample plans, open issue tracking (failure analysis and engineering discussions), and drives actions to close.
TCM supports all qualification deliverables, including but not limited to qualification reports, product manuals, qualification drive samples, customer-required information, and FA reports when issues arise during qualification.
TCM is responsible for datasheets, application notes, and developing customer-specific technical documentation.
Before a new product qualification cycle starts, TCM collaborates with internal and external teams to prepare deliverables to support an on-time qualification start.
BOM management, including custom labels and firmware, is managed by TCM with relevant teams.
Support pre-qualification activities such as concept and design reviews, requirements clarification, gap analysis, and sample requirements.
NPI samples forecasting, budgeting, and deliverables management.
Strong individual contributor with excellent presentation skills to achieve successful customer qualifications.
Opportunity to work on cutting-edge NAND Flash technology for data center and mobile applications.
Drive customer qualifications to finish promptly in alignment with revenue targets; coordinate with cross-functional teams to ensure alignment on customer deliverables that support timely qualification start and successful completion.
Qualifications
REQUIRED
Bachelor's degree in electrical engineering, computer science, engineering, or a related field.
Minimum of 8+ years of experience in roles similar to field applications engineering or technical customer management, with a focus on data center, enterprise, or memory/storage products.
Minimum 3 years of customer interaction experience.
Skills
Proven track record of managing and launching successful enterprise products.
Deep understanding of NAND flash memory technology is required.
SSD/Flash product experience is preferred.
Flexible work hours to collaborate with teams in multiple time zones.
Result-oriented mindset to drive actions.
Ability to lead and communicate across cross-functional teams.
Program management experience is a plus.
Multi-tasking capability and critical thinking to drive timely actions.
Willingness to learn and adapt to new environments.
Additional Information
SanDisk is committed to equal opportunity employment and will not discriminate based on protected characteristics. Our policy supports a diverse and inclusive workplace. For accommodation requests, contact jobs.accommodations@sandisk.com with your job title and requisition number.
Based on our experience, the application deadline is 01/08/2026, with potential adjustments if hiring occurs earlier.
Compensation and benefits details are provided, including eligibility for incentive plans and comprehensive benefits; specifics vary by location and role.
Compensation & Benefits Details
Pay is determined by factors including education, qualifications, experience, skills, performance, location, and business needs.
Salary ranges may vary by location and may be modified in the future. Some roles may be eligible for incentive plans and equity under the company’s terms.
Benefits include health insurance, paid time off, retirement plans, and other voluntary programs. Details provided at offer.
Additionally, the posting includes standard informational items such as seniority level, employment type, and job function, which are presented here for clarity as part of the posting’s metadata.
Senior Technologist / Chief of Staff, Package Technology Development and Integration
San Jose, CA; San Francisco Bay Area; Fremont, CA; Mountain View, CA with various compensation ranges and posting recency noted in the original listing.
#J-18808-Ljbffr
Company Description
SanDisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. We aim to shape the digital world through advances in Flash and memory technologies and balance manufacturing capability with a world-class product portfolio recognized for innovation, performance and quality. SanDisk is committed to equal opportunity employment and maintaining an inclusive environment.
Job Description
Essential Duties and Responsibilities
TCM tracks all technical and design requirements from the customer, ensuring review by the relevant team and timely incorporation into product design. This includes coordinating in-depth discussions and negotiations with customers and/or engineering teams.
TCM manages all qualification activities, from specification alignment to qualification sample plans, open issue tracking (failure analysis and engineering discussions), and drives actions to close.
TCM supports all qualification deliverables, including but not limited to qualification reports, product manuals, qualification drive samples, customer-required information, and FA reports when issues arise during qualification.
TCM is responsible for datasheets, application notes, and developing customer-specific technical documentation.
Before a new product qualification cycle starts, TCM collaborates with internal and external teams to prepare deliverables to support an on-time qualification start.
BOM management, including custom labels and firmware, is managed by TCM with relevant teams.
Support pre-qualification activities such as concept and design reviews, requirements clarification, gap analysis, and sample requirements.
NPI samples forecasting, budgeting, and deliverables management.
Strong individual contributor with excellent presentation skills to achieve successful customer qualifications.
Opportunity to work on cutting-edge NAND Flash technology for data center and mobile applications.
Drive customer qualifications to finish promptly in alignment with revenue targets; coordinate with cross-functional teams to ensure alignment on customer deliverables that support timely qualification start and successful completion.
Qualifications
REQUIRED
Bachelor's degree in electrical engineering, computer science, engineering, or a related field.
Minimum of 8+ years of experience in roles similar to field applications engineering or technical customer management, with a focus on data center, enterprise, or memory/storage products.
Minimum 3 years of customer interaction experience.
Skills
Proven track record of managing and launching successful enterprise products.
Deep understanding of NAND flash memory technology is required.
SSD/Flash product experience is preferred.
Flexible work hours to collaborate with teams in multiple time zones.
Result-oriented mindset to drive actions.
Ability to lead and communicate across cross-functional teams.
Program management experience is a plus.
Multi-tasking capability and critical thinking to drive timely actions.
Willingness to learn and adapt to new environments.
Additional Information
SanDisk is committed to equal opportunity employment and will not discriminate based on protected characteristics. Our policy supports a diverse and inclusive workplace. For accommodation requests, contact jobs.accommodations@sandisk.com with your job title and requisition number.
Based on our experience, the application deadline is 01/08/2026, with potential adjustments if hiring occurs earlier.
Compensation and benefits details are provided, including eligibility for incentive plans and comprehensive benefits; specifics vary by location and role.
Compensation & Benefits Details
Pay is determined by factors including education, qualifications, experience, skills, performance, location, and business needs.
Salary ranges may vary by location and may be modified in the future. Some roles may be eligible for incentive plans and equity under the company’s terms.
Benefits include health insurance, paid time off, retirement plans, and other voluntary programs. Details provided at offer.
Additionally, the posting includes standard informational items such as seniority level, employment type, and job function, which are presented here for clarity as part of the posting’s metadata.
Senior Technologist / Chief of Staff, Package Technology Development and Integration
San Jose, CA; San Francisco Bay Area; Fremont, CA; Mountain View, CA with various compensation ranges and posting recency noted in the original listing.
#J-18808-Ljbffr