Inside Higher Ed
Assistant Director, Student Finances
Inside Higher Ed – Hanover, NH | Hybrid | Full-time
Position Purpose The Assistant Director of Student Finances works in collaboration with the Thayer Finance Office team and Central Finance departments to provide consistently outstanding customer service to the Thayer community with an emphasis on timeliness, accuracy, professionalism and continuous improvement. Reporting to the Director, the Assistant Director focuses on the management of student financial accounts and student employment, among other responsibilities.
Key Responsibilities
Manage student billing and support process, including updating tuition rates and enrollments to ensure accurate reporting.
Prepare and submit allocations for tuition, health insurance and fees for all accounts.
Advise and assist students with financial payments, account review and financial release for graduation.
Analyze and reconcile monthly transactions for accuracy and spending patterns on student accounts.
Work closely with the Dartmouth Finance Center to process student-related transactions (deposits, journal entries, corrections, expense allocations).
Review, audit and report using Dartmouth HR/financial systems.
Collaborate with Procurement and vendors to resolve student-related issues involving purchase orders, invoices, or PCard transactions.
Manage student hiring for courses and research positions, oversee payroll processes, including weekly report reviews, timesheet error resolution and compliance with payroll deadlines.
Assist with key financial processes (annual budget, quarterly projections, fiscal year-end close), run and review monthly financial transaction reports, prepare, analyze and distribute detailed financial reports.
Monitor financial performance, advising program leads, managers and student groups on budgets and potential overruns.
Ensure compliance with donor restrictions and institutional policies, guide the Thayer community on using the Thayer chart of accounts, and serve as an advisor and trainer on Dartmouth fiscal policies.
Deliver exceptional customer service: respond promptly, accurately, diagnose problems, identify solutions, and resolve issues. Escalate critical matters to the Director.
Cross‑train with other Finance Office team members to assure adequate coverage and consistent information.
Perform other duties as assigned.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience.
5‑8 years of relevant experience.
Advanced problem‑solving, resolution and analytical skills.
Extremely detail oriented.
Intermediate to advanced Excel skills.
Strong customer service, listening, oral and written communication skills.
Team oriented, self‑directed, and capable of taking initiative.
Ability to multi‑task and adhere to strict deadlines/timelines.
Preferred Qualifications
Experience working with student accounts and/or student employment.
Contact Information Department Contact: Danielle Pierce, Phone: 603‑646‑3557
Cover Letter & Title: Jess Havrda, Finance Director
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications. A criminal conviction will not automatically disqualify an applicant. Background check information will be used confidentially and non‑discriminatorily in accordance with state and federal law.
Driving Not an essential function.
Special Instructions Dartmouth College has a Tobacco‑Free Policy. Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, see the policy: https://policies.dartmouth.edu/policy/tobacco‑free‑policy
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
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Position Purpose The Assistant Director of Student Finances works in collaboration with the Thayer Finance Office team and Central Finance departments to provide consistently outstanding customer service to the Thayer community with an emphasis on timeliness, accuracy, professionalism and continuous improvement. Reporting to the Director, the Assistant Director focuses on the management of student financial accounts and student employment, among other responsibilities.
Key Responsibilities
Manage student billing and support process, including updating tuition rates and enrollments to ensure accurate reporting.
Prepare and submit allocations for tuition, health insurance and fees for all accounts.
Advise and assist students with financial payments, account review and financial release for graduation.
Analyze and reconcile monthly transactions for accuracy and spending patterns on student accounts.
Work closely with the Dartmouth Finance Center to process student-related transactions (deposits, journal entries, corrections, expense allocations).
Review, audit and report using Dartmouth HR/financial systems.
Collaborate with Procurement and vendors to resolve student-related issues involving purchase orders, invoices, or PCard transactions.
Manage student hiring for courses and research positions, oversee payroll processes, including weekly report reviews, timesheet error resolution and compliance with payroll deadlines.
Assist with key financial processes (annual budget, quarterly projections, fiscal year-end close), run and review monthly financial transaction reports, prepare, analyze and distribute detailed financial reports.
Monitor financial performance, advising program leads, managers and student groups on budgets and potential overruns.
Ensure compliance with donor restrictions and institutional policies, guide the Thayer community on using the Thayer chart of accounts, and serve as an advisor and trainer on Dartmouth fiscal policies.
Deliver exceptional customer service: respond promptly, accurately, diagnose problems, identify solutions, and resolve issues. Escalate critical matters to the Director.
Cross‑train with other Finance Office team members to assure adequate coverage and consistent information.
Perform other duties as assigned.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience.
5‑8 years of relevant experience.
Advanced problem‑solving, resolution and analytical skills.
Extremely detail oriented.
Intermediate to advanced Excel skills.
Strong customer service, listening, oral and written communication skills.
Team oriented, self‑directed, and capable of taking initiative.
Ability to multi‑task and adhere to strict deadlines/timelines.
Preferred Qualifications
Experience working with student accounts and/or student employment.
Contact Information Department Contact: Danielle Pierce, Phone: 603‑646‑3557
Cover Letter & Title: Jess Havrda, Finance Director
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications. A criminal conviction will not automatically disqualify an applicant. Background check information will be used confidentially and non‑discriminatorily in accordance with state and federal law.
Driving Not an essential function.
Special Instructions Dartmouth College has a Tobacco‑Free Policy. Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, see the policy: https://policies.dartmouth.edu/policy/tobacco‑free‑policy
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Finance and Sales
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