Kustomer
1 day ago – Be among the first 25 applicants
About Kustomer Kustomer is an industry‑leading conversational CRM platform that perfects every customer experience. Built with intelligent tools such as AI and automation, a no‑code configuration, and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver personalized service to customers across any channel. Today, Kustomer is the core platform for leading customer‑service brands such as Abercrombie, Away Travel, Reformation, Hexclad, and Sweetgreen.
The Role Are you passionate about AI and its impact on customer experience? Do you love working within an existing customer portfolio? Kustomer is looking for a proven Account Manager to join our Enterprise Sales team and grow the company exponentially. As an Account Manager, you will partner with Customer Success, Partnerships, and Marketing to evangelize AI to an existing book of customers. The role is remote and based in the U.S.
Responsibilities
Work with sales leadership to define and execute quarterly and annual sales goals.
Consistently meet sales quotas and drive the sales process forward.
Coordinate closely with the Customer Success team to ensure strong customer relationships and identify new selling opportunities.
Drive cross‑sell and expansion opportunities to existing accounts.
Become an expert in AI and its value for customers in the CX space.
Sell premium services such as Premium Support and Premium Services.
Deliver Kustomer’s value proposition, product demonstrations, and core values.
Represent Kustomer as an industry thought leader.
Maintain an understanding of the competitive market to position Kustomer effectively.
Attend industry events to grow Kustomer’s presence within the market.
Qualifications
5‑10 years of quota‑driven ($800K+) selling experience.
Experience selling to enterprise accounts with complex sales cycles.
Track record of consistently exceeding sales quotas.
Experience managing a book of existing accounts.
Experience working at early‑stage growth startups.
Technical proficiency to conduct independent product demos.
Experience selling to the CX side of the organization (bonus).
Past experience selling a SaaS CRM solution (bonus).
HIPAA Compliance All roles at Kustomer may involve handling sensitive personal data.
Benefits Kustomer offers competitive salaries and stock options. In the U.S., we provide 100% healthcare coverage, a 401(k) plan, Wi‑Fi and mobile reimbursement, and a generous vacation policy. In the U.K., additional benefits such as pension and supplemental health insurance are available.
Diversity & Inclusion Kustomer is committed to building an inclusive environment for individuals from diverse backgrounds.
We are an equal‑opportunity employer and welcome applicants irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.
#J-18808-Ljbffr
About Kustomer Kustomer is an industry‑leading conversational CRM platform that perfects every customer experience. Built with intelligent tools such as AI and automation, a no‑code configuration, and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver personalized service to customers across any channel. Today, Kustomer is the core platform for leading customer‑service brands such as Abercrombie, Away Travel, Reformation, Hexclad, and Sweetgreen.
The Role Are you passionate about AI and its impact on customer experience? Do you love working within an existing customer portfolio? Kustomer is looking for a proven Account Manager to join our Enterprise Sales team and grow the company exponentially. As an Account Manager, you will partner with Customer Success, Partnerships, and Marketing to evangelize AI to an existing book of customers. The role is remote and based in the U.S.
Responsibilities
Work with sales leadership to define and execute quarterly and annual sales goals.
Consistently meet sales quotas and drive the sales process forward.
Coordinate closely with the Customer Success team to ensure strong customer relationships and identify new selling opportunities.
Drive cross‑sell and expansion opportunities to existing accounts.
Become an expert in AI and its value for customers in the CX space.
Sell premium services such as Premium Support and Premium Services.
Deliver Kustomer’s value proposition, product demonstrations, and core values.
Represent Kustomer as an industry thought leader.
Maintain an understanding of the competitive market to position Kustomer effectively.
Attend industry events to grow Kustomer’s presence within the market.
Qualifications
5‑10 years of quota‑driven ($800K+) selling experience.
Experience selling to enterprise accounts with complex sales cycles.
Track record of consistently exceeding sales quotas.
Experience managing a book of existing accounts.
Experience working at early‑stage growth startups.
Technical proficiency to conduct independent product demos.
Experience selling to the CX side of the organization (bonus).
Past experience selling a SaaS CRM solution (bonus).
HIPAA Compliance All roles at Kustomer may involve handling sensitive personal data.
Benefits Kustomer offers competitive salaries and stock options. In the U.S., we provide 100% healthcare coverage, a 401(k) plan, Wi‑Fi and mobile reimbursement, and a generous vacation policy. In the U.K., additional benefits such as pension and supplemental health insurance are available.
Diversity & Inclusion Kustomer is committed to building an inclusive environment for individuals from diverse backgrounds.
We are an equal‑opportunity employer and welcome applicants irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.
#J-18808-Ljbffr