Boston Medical Center (BMC)
Medical Assistant (Per diem)(Womens Health)(BMC Brighton)
Boston Medical Center (BMC), Boston, Massachusetts, us, 02298
Medical Assistant (Per diem) – Women’s Health, BMC Brighton
Boston Medical Center (BMC) seeks a Medical Assistant to support the Women’s Health clinic at the BMC Brighton location. The role focuses on both clinical and administrative duties to ensure efficient patient care flow.
Essential Responsibilities / Duties
Collaborates with the licensed nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, and communicates status of delegated task completion and outcomes.
Monitors patient flow including waiting room activity and communicates wait time updates to patients and nursing staff.
Conducts pre‑visit chart review and preparations for upcoming visits, including identification and documentation of patient care needs based on clinic guidelines and protocols.
Enters orders for labs and tests for the upcoming visit per clinic guidelines.
Greets patients in waiting room and escorts them to exam room.
Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations per Hospital policy.
Assists with intake process by checking two patient identifiers and accurately collecting/delivering vital signs, chief complaint, and medical/family/social history.
Enters allergies and smoking status, documents current medications and prescriptions that need renewal, and obtains immunization records/history.
Instructs patients on how to prepare for the provider and anticipates/sets up special equipment and supplies needed for the visit.
Administers preventative/population health management screens and questionnaires (e.g., PHQ‑2 and other behavioral health screens) and records in the medical record.
Arranges refills information for provider approval and downloads glucometer and other device data for provider review.
Alerts the provider when patient is ready and communicates abnormalities (e.g., elevated temperature) and updates patient pharmacy information.
Collects, labels, sends, and may deliver specimens with appropriate laboratory slips or requisitions.
Identifies emergency/crisis situations and initiates appropriate response actions within the scope of role, including immediate communication to the licensed nurse or physician.
Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks related to a variety of technical skills (e.g., cast/splint care, glucose finger stick, application of external monitors, routine EKGs, hearing tests, POCT).
Provides basic skin care, waste prevention, and wound care inclusive of simple dressing changes and saline irrigations, arranging for a registered nurse to assess wounds.
Assists licensed nurse/health team members with minor procedures limited to set‑up and breakdown of simple sterile procedures (e.g., sterile biopsy, IUD insertion/removal, pelvic exam).
Prints disposition forms and patient education materials and assists with staging selected prior authorization for medication or supplies under direction of nurse manager.
Strictly adheres to isolation procedures and performs initial cleaning/decontamination of equipment/materials and instruments.
Checks inventories, restocks, replaces, and assembles patient equipment and supplies.
Utilizes the care team’s population health management registry or other applicable database for preventative care outreach (e.g., review of patient data, reminding patients of test/screening needs).
Prepares supply order forms and ensures the supplier is notified of broken or non‑functional supplies or equipment.
Maintains confidentiality and protects patient privacy in all endeavors.
Performs other duties as needed.
Advanced Clinical Activities
Assist with chronic wound treatment, MOHS surgery, excisional surgery, laser treatment, Cool‑Sculpting, other cosmetic procedures, urodynamic studies, flow‑rate/voiding trials, low‑dye taping, phototherapy, PUVA.
Perform suture removals and phlebotomy.
Clerical Support
Gathers and assists patients with registration information, ensuring accurate data entry and updates.
Verifies third‑party insurance coverage, obtains prior approval, and enters details into the billing system.
Collects co‑payments at time of service and controls cash per internal policy.
Directs patients with financial concerns to staff who can assist with completing application forms.
Creates and obtains medical records for patients, distributes copies to appropriate personnel, and assigns medical record numbers.
Maintains clinic files and patient records; screens patient charts prior to appointments and verifies lab work, x‑ray, and other results.
Uses computer terminal for access/input of patient information, lab results, x‑ray, and automated requests.
Prepares files and other clinic‑specific forms and handles clinic mail.
Creates cross‑booking activities for linked appointments (social services, nutrition, interpreters).
Reschedules patients from canceled or bumped clinic sessions.
Enters charge codes and updates diagnosis codes into the patient account system.
Tracks and arranges for return of borrowed/rented equipment.
Maintains equipment logs and records.
General Duties
Demonstrate knowledge and skills to provide age‑appropriate care to regularly served patient groups.
Orient new staff; serve as a resource to float pool staff.
Conform to hospital standards of performance, conduct, and patient rights to provide best customer service and patient care.
Utilize hospital cultural beliefs and respect attributes as basis for decision making and supporting hospital mission and goals.
Advanced Administrative Duties
Schedule urgent patients into providers’ schedules for immediate evaluation.
Complete billing batch for advanced clinical activity.
Create and maintain special procedure and subspecialty patient lists for reference.
Maintain special procedure and subspecialty areas including cleaning, inventory, ordering of special items, and vendor logs.
Other duties as assigned.
Work Rules, Standards, and Competency Compliance
Maintain presentable appearance and wear visible hospital identification badge.
Adapt to changing patient and practice unit needs, offering assistance and floating assignments.
Collaborate with nurse manager/clinic supervisor to coordinate break periods with unit activities.
Act in a manner that supports a positive, collaborative work environment and adheres to policies, procedures, and regulations.
Resolve interpersonal conflicts constructively and seek assistance when needed.
Act on constructive feedback and work toward performance goals.
Participate in staff meetings, quality improvement, and educational activities.
Maintain technical competency and required certifications (safety regulation, infection control).
Attend in‑services on new equipment, procedures, and programs; maintain accurate annual education record.
Comply with practice standards, policies, protocols, guideline, and regulations (DPH, TJC, Fire Codes, OSHA).
Adhere to safety, infectious disease control, and attendance policies.
Education and Job Requirements
High School diploma or GED plus successful completion of a medical‑assistant program, or successful completion of the second medical‑surgical clinical rotation.
Equivalent combination of education and healthcare‑related work experience.
Experience
Requires at least two years of previous work experience; experience in a clinical setting is preferred.
Knowledge and Skills
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Basic math and quantitative measurement skills (e.g., height, weight, urine output).
Excellent customer service and communication skills.
Organizational skills for task prioritization and efficient completion.
Accurate interpretation of basic medical terminology and abbreviations.
Ability to work independently and make decisions based on departmental policies.
Basic computer proficiency and data entry skills.
Maintain strict confidentiality protocols for sensitive information.
Equal Opportunity Employer Boston Medical Center is an Equal Opportunity Employment and Affidavit of Hiring Authority (EOE/AA) employer. We provide accommodations and a nondiscriminatory hiring process for: Sex, color, religious affiliation or belief, national origin, age, disability, sexual orientation or gender identity, veteran status, and other protected categories.
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Essential Responsibilities / Duties
Collaborates with the licensed nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, and communicates status of delegated task completion and outcomes.
Monitors patient flow including waiting room activity and communicates wait time updates to patients and nursing staff.
Conducts pre‑visit chart review and preparations for upcoming visits, including identification and documentation of patient care needs based on clinic guidelines and protocols.
Enters orders for labs and tests for the upcoming visit per clinic guidelines.
Greets patients in waiting room and escorts them to exam room.
Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations per Hospital policy.
Assists with intake process by checking two patient identifiers and accurately collecting/delivering vital signs, chief complaint, and medical/family/social history.
Enters allergies and smoking status, documents current medications and prescriptions that need renewal, and obtains immunization records/history.
Instructs patients on how to prepare for the provider and anticipates/sets up special equipment and supplies needed for the visit.
Administers preventative/population health management screens and questionnaires (e.g., PHQ‑2 and other behavioral health screens) and records in the medical record.
Arranges refills information for provider approval and downloads glucometer and other device data for provider review.
Alerts the provider when patient is ready and communicates abnormalities (e.g., elevated temperature) and updates patient pharmacy information.
Collects, labels, sends, and may deliver specimens with appropriate laboratory slips or requisitions.
Identifies emergency/crisis situations and initiates appropriate response actions within the scope of role, including immediate communication to the licensed nurse or physician.
Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks related to a variety of technical skills (e.g., cast/splint care, glucose finger stick, application of external monitors, routine EKGs, hearing tests, POCT).
Provides basic skin care, waste prevention, and wound care inclusive of simple dressing changes and saline irrigations, arranging for a registered nurse to assess wounds.
Assists licensed nurse/health team members with minor procedures limited to set‑up and breakdown of simple sterile procedures (e.g., sterile biopsy, IUD insertion/removal, pelvic exam).
Prints disposition forms and patient education materials and assists with staging selected prior authorization for medication or supplies under direction of nurse manager.
Strictly adheres to isolation procedures and performs initial cleaning/decontamination of equipment/materials and instruments.
Checks inventories, restocks, replaces, and assembles patient equipment and supplies.
Utilizes the care team’s population health management registry or other applicable database for preventative care outreach (e.g., review of patient data, reminding patients of test/screening needs).
Prepares supply order forms and ensures the supplier is notified of broken or non‑functional supplies or equipment.
Maintains confidentiality and protects patient privacy in all endeavors.
Performs other duties as needed.
Advanced Clinical Activities
Assist with chronic wound treatment, MOHS surgery, excisional surgery, laser treatment, Cool‑Sculpting, other cosmetic procedures, urodynamic studies, flow‑rate/voiding trials, low‑dye taping, phototherapy, PUVA.
Perform suture removals and phlebotomy.
Clerical Support
Gathers and assists patients with registration information, ensuring accurate data entry and updates.
Verifies third‑party insurance coverage, obtains prior approval, and enters details into the billing system.
Collects co‑payments at time of service and controls cash per internal policy.
Directs patients with financial concerns to staff who can assist with completing application forms.
Creates and obtains medical records for patients, distributes copies to appropriate personnel, and assigns medical record numbers.
Maintains clinic files and patient records; screens patient charts prior to appointments and verifies lab work, x‑ray, and other results.
Uses computer terminal for access/input of patient information, lab results, x‑ray, and automated requests.
Prepares files and other clinic‑specific forms and handles clinic mail.
Creates cross‑booking activities for linked appointments (social services, nutrition, interpreters).
Reschedules patients from canceled or bumped clinic sessions.
Enters charge codes and updates diagnosis codes into the patient account system.
Tracks and arranges for return of borrowed/rented equipment.
Maintains equipment logs and records.
General Duties
Demonstrate knowledge and skills to provide age‑appropriate care to regularly served patient groups.
Orient new staff; serve as a resource to float pool staff.
Conform to hospital standards of performance, conduct, and patient rights to provide best customer service and patient care.
Utilize hospital cultural beliefs and respect attributes as basis for decision making and supporting hospital mission and goals.
Advanced Administrative Duties
Schedule urgent patients into providers’ schedules for immediate evaluation.
Complete billing batch for advanced clinical activity.
Create and maintain special procedure and subspecialty patient lists for reference.
Maintain special procedure and subspecialty areas including cleaning, inventory, ordering of special items, and vendor logs.
Other duties as assigned.
Work Rules, Standards, and Competency Compliance
Maintain presentable appearance and wear visible hospital identification badge.
Adapt to changing patient and practice unit needs, offering assistance and floating assignments.
Collaborate with nurse manager/clinic supervisor to coordinate break periods with unit activities.
Act in a manner that supports a positive, collaborative work environment and adheres to policies, procedures, and regulations.
Resolve interpersonal conflicts constructively and seek assistance when needed.
Act on constructive feedback and work toward performance goals.
Participate in staff meetings, quality improvement, and educational activities.
Maintain technical competency and required certifications (safety regulation, infection control).
Attend in‑services on new equipment, procedures, and programs; maintain accurate annual education record.
Comply with practice standards, policies, protocols, guideline, and regulations (DPH, TJC, Fire Codes, OSHA).
Adhere to safety, infectious disease control, and attendance policies.
Education and Job Requirements
High School diploma or GED plus successful completion of a medical‑assistant program, or successful completion of the second medical‑surgical clinical rotation.
Equivalent combination of education and healthcare‑related work experience.
Experience
Requires at least two years of previous work experience; experience in a clinical setting is preferred.
Knowledge and Skills
Must pass clinical competency testing.
Ability to speak, read, and write English effectively.
Basic math and quantitative measurement skills (e.g., height, weight, urine output).
Excellent customer service and communication skills.
Organizational skills for task prioritization and efficient completion.
Accurate interpretation of basic medical terminology and abbreviations.
Ability to work independently and make decisions based on departmental policies.
Basic computer proficiency and data entry skills.
Maintain strict confidentiality protocols for sensitive information.
Equal Opportunity Employer Boston Medical Center is an Equal Opportunity Employment and Affidavit of Hiring Authority (EOE/AA) employer. We provide accommodations and a nondiscriminatory hiring process for: Sex, color, religious affiliation or belief, national origin, age, disability, sexual orientation or gender identity, veteran status, and other protected categories.
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