WinnCompanies
Leasing and Occupancy Specialist II (The Residences on Lincoln Square)
WinnCompanies, Worcester, Massachusetts, us, 01609
Overview
WinnCompanies is looking for a motivated
Leasing and Occupancy Specialist II
to join our team at
The Residences on Lincoln Square , an affordable housing community located in
Worcester, MA . In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The selected candidate will adhere to the following schedule: Tuesday through Saturday from 9:00AM to 5:00PM. Responsibilities
Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments and qualifying prospects following up on prospects leads. Prepare lease documentation applicable to program types, complete move-in paperwork and procedures. Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard. Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable. Review, prioritize and distribute resident service requests as required. Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines. Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives. Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types. Remain current with local events and hiring trends that may have an impact on the property. Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics. Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process. Remain up to date with any/all Federal, State and/or other regulatory requirements and programs. Requirements
High school diploma or GED equivalent. 3-5 years of relevant work experience. Proficient with web-based applications and computer systems such as Microsoft Office. SHCM certification. Excellent customer service skills. Outstanding interpersonal and communication skills. Superb attention to detail. Ability to work under pressure. Ability to work with a diverse group of people and personalities. Preferred Qualifications
2+ years of relevant work experience Associate\'s degree. Bilingual in English and Spanish. NALP certification. Knowledge of Yardi or Real Page software. Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry. Benefits
Our benefits include a range of programs for regular full-time US employees, such as time off, a 401(k) plan with company match, medical/dental/vision options, spending accounts, disability and life insurance, wellness programs, tuition reimbursement, training and development, wellbeing programs, employee assistance, commuter and parking reimbursement, corporate discounts, flexible/hybrid schedules for certain roles, and support programs for employees facing hardship. For more details, visit WinnBenefits. Why WinnCompanies?
WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. Our employees are challenged to grow in a fast-paced, dynamic and rewarding workplace. We offer leadership and learning opportunities to support career development. We value teamwork, innovation, diversity and mutual respect. About Us
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members across 27 states, Washington, D.C., and Puerto Rico. If you are a California resident, please see our Notice of Collection for more information. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
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WinnCompanies is looking for a motivated
Leasing and Occupancy Specialist II
to join our team at
The Residences on Lincoln Square , an affordable housing community located in
Worcester, MA . In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The selected candidate will adhere to the following schedule: Tuesday through Saturday from 9:00AM to 5:00PM. Responsibilities
Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments and qualifying prospects following up on prospects leads. Prepare lease documentation applicable to program types, complete move-in paperwork and procedures. Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard. Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable. Review, prioritize and distribute resident service requests as required. Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines. Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives. Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types. Remain current with local events and hiring trends that may have an impact on the property. Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics. Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process. Remain up to date with any/all Federal, State and/or other regulatory requirements and programs. Requirements
High school diploma or GED equivalent. 3-5 years of relevant work experience. Proficient with web-based applications and computer systems such as Microsoft Office. SHCM certification. Excellent customer service skills. Outstanding interpersonal and communication skills. Superb attention to detail. Ability to work under pressure. Ability to work with a diverse group of people and personalities. Preferred Qualifications
2+ years of relevant work experience Associate\'s degree. Bilingual in English and Spanish. NALP certification. Knowledge of Yardi or Real Page software. Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry. Benefits
Our benefits include a range of programs for regular full-time US employees, such as time off, a 401(k) plan with company match, medical/dental/vision options, spending accounts, disability and life insurance, wellness programs, tuition reimbursement, training and development, wellbeing programs, employee assistance, commuter and parking reimbursement, corporate discounts, flexible/hybrid schedules for certain roles, and support programs for employees facing hardship. For more details, visit WinnBenefits. Why WinnCompanies?
WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. Our employees are challenged to grow in a fast-paced, dynamic and rewarding workplace. We offer leadership and learning opportunities to support career development. We value teamwork, innovation, diversity and mutual respect. About Us
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members across 27 states, Washington, D.C., and Puerto Rico. If you are a California resident, please see our Notice of Collection for more information. Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
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