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TEKsystems

Desktop Support Analyst

TEKsystems, San Francisco, California, United States, 94199

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Job Summary Our client is looking for a desktop support technician to provide onsite support at their San Francisco location. This person will be the sole IT technician providing support to up to 30 employees.

Responsibilities

Provide Level 1‑2 onsite technical support

Troubleshoot hardware and software issues, image and upgrade devices

Work within an MS 365 and Windows 11 environment

Escalate unresolved issues to the team in another location

Proactively identify opportunities to enhance support efficiency and quality

Qualifications

Customer‑oriented service delivery to employees at all levels

Excellent customer service and interpersonal skills

Self‑starter with ability to respond quickly and prioritize tasks

Natural problem solver who analyzes root causes and recommends improvements

Experience with Exchange, Office 365, Active Directory, printer support, AV support, imaging solutions

Desired Experience Intermediate level

Compensation Base pay range: $38.00/hr – $47.00/hr.

Benefits

Medical, dental & vision

Critical illness, accident, and hospital coverage

401(k) retirement plan – pre‑tax and Roth options

Life insurance (voluntary life & AD&D for employee and dependents)

Short‑ and long‑term disability

Health spending account (HSA)

Transportation benefits

Employee assistance program

Paid time off (PTO), vacation, sick leave

Additional Information Workplace type: Fully onsite in San Francisco, CA.

Application deadline: Ongoing; position expected to close on Oct 24, 2025.

Seniority level: Mid‑Senior level; employment type: Full‑time; job function: Information Technology; industry: IT Services & Consulting.

TEKsystems is a global leader in technology services, with around 80,000 employees worldwide.

Equal Opportunity Statement TEKsystems and TEKsystems Global Services are Allegis Group companies. They are equal‑opportunity employers and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity or any characteristic protected by law.

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