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National African-American Insurance Association (NAAIA)

Account Manager, Business Insurance

National African-American Insurance Association (NAAIA), Worcester, Massachusetts, us, 01609

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Overview Account Manager, Business Insurance

This job is in-person 3 days a week in either our Boston, MA or Worcester, MA offices and 2 days remote.

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an RFP Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

Responsibilities

Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs

Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage

Leverage your product knowledge to maintain a high service standard for variety of clients and their product service lines

Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using an EPIC CRM system

Our future colleague We'd love to meet you if your professional track record includes these skills:

3 years of experience in the commercial insurance industry, brokerage experience preferred

Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization

A bachelor's degree or equivalent experience

Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines

Valuable benefits We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development

Comprehensive medical, dental and vision plans

401K and company match program

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

To learn more about a career at MMA, check us out online: marshmma.com/careers or flip through our recruiting brochure: bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.instagram.com/lifeatmma/

https://www.facebook.com/LifeatMMA

https://twitter.com/LifeatMMA

https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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