Marsh McLennan Agency
Account Manager, Business Insurance
Marsh McLennan Agency, Worcester, Massachusetts, us, 01609
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Account Manager, Business Insurance
role at
Marsh McLennan Agency . This job is in-person 3 days a week in either our Boston, MA or Worcester, MA offices and 2 days remote. Our culture
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an MMA team member. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life
As one of our Account Managers on the Business Insurance team, you’ll collaborate with our sales team, clients, and insurance carrier underwriters to grow and retain clients. You will act as a client consultant, providing recommendations and advisory services to help clients achieve their long-term goals. Account Managers are accountable for delivering excellent client service and are energized by working with clients and educating them on the various lines of coverage available to them. Responsibilities
Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs Provide consultative services to client contacts to address gaps in coverage and round out existing coverage Leverage product knowledge to maintain a high service standard for a variety of clients and their product service lines Conduct in-person, Zoom, and phone meetings with clients and carriers and maintain client information using an EPIC CRM system Qualifications
3 years of experience in the commercial insurance industry; brokerage experience preferred Experience working with clients in a variety of industries and communicating with individuals at all levels of an organization Bachelor’s degree or equivalent experience Excellent customer service and organizational skills with the ability to prioritize deliverables and projects with competing deadlines Valued benefits
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and supports opportunities to pursue projects and causes that give colleagues fulfilment outside of work. Generous time off including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development Comprehensive medical, dental, and vision plans 401K and company match program Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: marshmma.com/careers Follow us on social media to meet our colleagues and see what makes us tick: Instagram: https://www.instagram.com/lifeatmma/ Facebook: https://www.facebook.com/LifeatMMA Twitter: https://twitter.com/LifeatMMA LinkedIn: https://www.linkedin.com/company/marsh-mclennan-agency/ Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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Account Manager, Business Insurance
role at
Marsh McLennan Agency . This job is in-person 3 days a week in either our Boston, MA or Worcester, MA offices and 2 days remote. Our culture
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an MMA team member. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life
As one of our Account Managers on the Business Insurance team, you’ll collaborate with our sales team, clients, and insurance carrier underwriters to grow and retain clients. You will act as a client consultant, providing recommendations and advisory services to help clients achieve their long-term goals. Account Managers are accountable for delivering excellent client service and are energized by working with clients and educating them on the various lines of coverage available to them. Responsibilities
Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs Provide consultative services to client contacts to address gaps in coverage and round out existing coverage Leverage product knowledge to maintain a high service standard for a variety of clients and their product service lines Conduct in-person, Zoom, and phone meetings with clients and carriers and maintain client information using an EPIC CRM system Qualifications
3 years of experience in the commercial insurance industry; brokerage experience preferred Experience working with clients in a variety of industries and communicating with individuals at all levels of an organization Bachelor’s degree or equivalent experience Excellent customer service and organizational skills with the ability to prioritize deliverables and projects with competing deadlines Valued benefits
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and supports opportunities to pursue projects and causes that give colleagues fulfilment outside of work. Generous time off including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development Comprehensive medical, dental, and vision plans 401K and company match program Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: marshmma.com/careers Follow us on social media to meet our colleagues and see what makes us tick: Instagram: https://www.instagram.com/lifeatmma/ Facebook: https://www.facebook.com/LifeatMMA Twitter: https://twitter.com/LifeatMMA LinkedIn: https://www.linkedin.com/company/marsh-mclennan-agency/ Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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