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Summa Health

Medical Office Associate - Family Medicine Center

Summa Health, Cleveland, Ohio, us, 44101

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Medical Office Associate - Family Medicine Center

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Summa Health

Akron Campus Family Medicine Center

Summa Health System is recognized as one of the region’s top employers by a number of third‑party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families, and commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization, and competitive pay and benefits.

Summary Greets patients, performs administrative and clerical tasks in a medical office to include completing registration and collecting co‑pays and past‑due account balances, scheduling appointments, and capturing all necessary documentation and information to complete insurance processes. Answers and routes phone calls. Provides answers to questions on patient billing.

Position Details Days: Monday‑Friday

Full Time/40‑Hour Week

Location: Akron Campus Family Medicine Center

Formal Education Required

High school diploma or equivalent

Experience & Training Required

Light typing skills.

One (1) year clerical experience.

Other Skills, Competencies and Qualifications

Must maintain confidentiality of patient, employee, or financial records.

Skill in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, and physicians.

Computer skills, that may include previous experience with an Electronic Medical Record (EMR).

Ability to perform in a work team environment.

Ability to effectively interact with populations of patients/customers with an understanding of their needs for self‑respect and dignity.

Assumes accountability for demonstrating behaviors consistent with the customer service policy.

Required ability to handle bodily fluids and possible exposure to communicable disease.

Level of Physical Demands

Exerts up to ten pounds of force occasionally, and/or a negligible amount of force frequently. Ability to bend, stand, and work for extended time.

Equal Opportunity Employer/Veterans/Disabled Summa Health is an equal‑opportunity employer. We comply with the Veterans and Disabled Persons Act.

Compensation $17.43/hr – $20.92/hr (base salary exclusive of any bonuses or differentials)

Benefits

Basic Life and Accidental Death & Dismemberment (AD&D)

Supplemental Life and AD&D

Dependent Life Insurance

Short‑Term and Long‑Term Disability

Accident Insurance, Hospital Indemnity, and Critical Illness

Retirement Savings Plan

Flexible Spending Accounts – Healthcare and Dependent Care

Employee Assistance Program (EAP)

Identity Theft Protection

Pet Insurance

Education Assistance

Daily Pay

Job Specifications

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Health Care Provider

Industry: Hospitals and Health Care

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