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Weber Shandwick

Senior Vice President, Client Experience - Healthcare

Weber Shandwick, Boston, Massachusetts, us, 02298

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Senior Vice President, Client Experience - Healthcare Senior Vice President, Client Experience, Corporate Health

About Weber Shandwick Healthcare

Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award‑winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent.

About The Role We're seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands‑on execution for corporate healthcare and corporate health social assignments.

You will be a trusted advisor and operational leader who:

Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients

Leads and scales our corporate health social media practice with strategic vision and execution excellence

Manages complex, integrated teams with commercial acumen and efficiency

Balances big‑picture thinking with meticulous attention to detail

Demonstrates professional maturity and judgment

This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.

Key Responsibilities Client Leadership & Business Growth

Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments

Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions

Lead new business development efforts, from pitch strategy to presentation

Manage the commercial aspects of large accounts, including budgets, resources, and profitability

Corporate Healthcare & Social Media Expertise

Develop and execute integrated corporate communications strategies that address business challenges in healthcare's evolving landscape (policy, reputation, stakeholder engagement, issues management)

Lead corporate health and executive social media strategy and execution, staying ahead of social platform innovations and best practices

Navigate the intersection of corporate affairs, regulatory environment, and best‑in‑class digital communications

Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology

Team Leadership & Development

Build, mentor, and inspire high‑performing teams across offices and disciplines

Coach team members to achieve their professional goals while maintaining quality standards

Deploy teams strategically to maximize efficiency and impact

Foster a culture of collaboration, curiosity, and continuous improvement

Required Qualifications

Bachelor's degree

10+ years of progressive healthcare communications experience, including substantial agency background

Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)

Demonstrated leadership in healthcare social media strategy and execution

Track record managing large pharmaceutical or healthcare accounts with complex, multi‑market teams

Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment

Excellent client relationship management skills with ability to operate independently with senior client stakeholders

Strong commercial acumen

Exceptional writing, verbal, and presentation skills

Proven ability to lead, develop, and retain talent

Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms

What Sets You Apart

Professional maturity and judgment to navigate complex situations independently

Results‑driven mindset with focus on measurable outcomes

Entrepreneurial spirit combined with collaborative leadership style

Culture champion who leads by example and inspires teams

Benefits

Medical

Dental

Vision

401k (with employer match)

Tuition Reimbursement

Juice Money – $60 monthly reimbursement toward health, mind, body, and soul nourishment

MyDays – Flexible holiday schedules

Short‑Term Disability

Paid Employee Family Leave

Family Building Benefit

NYC Salary range: $171,000 - $235,000

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship.

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