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Resolute Digital, a Weber Shandwick Company

Senior Vice President, Client Experience - Healthcare

Resolute Digital, a Weber Shandwick Company, Boston, Massachusetts, us, 02298

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Overview

Senior Vice President, Client Experience, Corporate Health About Weber Shandwick Healthcare Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent. About the Role We’re seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments. You will be a trusted advisor and operational leader who: Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients Leads and scales our corporate health social media practice with strategic vision and execution excellence Manages complex, integrated teams with commercial acumen and efficiency Balances big-picture thinking with meticulous attention to detail Demonstrates the professional maturity and judgment This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network. Key Responsibilities

Client Leadership & Business Growth Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions Lead new business development efforts, from pitch strategy to presentation Manage the commercial aspects of large accounts, including budgets, resources, and profitability Develop and execute integrated corporate communications strategies that address business challenges in healthcare’s evolving landscape (policy, reputation, stakeholder engagement, issues management) Lead corporate health and executive social media strategy and execution, staying ahead of social platform innovations and best practices Navigate the intersection of corporate affairs, regulatory environment, and best-in-class digital communications Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology Build, mentor, and inspire high-performing teams across offices and disciplines Coach team members to achieve their professional goals while maintaining quality standards Deploy teams strategically to maximize efficiency and impact Foster a culture of collaboration, curiosity, and continuous improvement What sets you apart Professional maturity and judgment to navigate complex situations independently Results-driven mindset with focus on measurable outcomes Entrepreneurial spirit combined with collaborative leadership style Culture champion who leads by example and inspires teams The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Vision 401k (with employer match) Tuition Reimbursement Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul Short-Term Disability Paid Employee Family Leave Family Building Benefit Salary range: NYC: $171,000 – $235,000 Where an employee or prospective employee is paid within this range will depend on factors including ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the company, and the employee’s background and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JR1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is strictly for applicants requiring special assistance accessing our employment website. Weber Shandwick is currently seeking a dedicated Project Manager, Integrated Project Management, to join our winning team in Chicago. In this role you will work closely with an integrated team across account, creative, influencer, social, analytics and strategy, as well as report to a Director of Project Management, to lead projects on a growing portfolio. Responsibilities (Project Manager role)

Independently manage multiple small to medium-scale integrated campaigns or initiatives, collaborating with internal stakeholders, coordinating with various partners and managing vendors Demonstrate understanding the full project lifecycle from client brief to final delivery Own and manage project lifecycle with extended team, inclusive of scoping deliverables, resource management, hour estimates, timeline development, status reports or hot sheets, and project requirements/processes Partner with creative, strategy, account management and other internal teams to help drive best-in-class solutions, deliver award winning results and mitigate risk and/or potential overservice Demonstrate strong, professional work ethic and financial acumen Manage financial performance of accounts including scopes, burn report summaries and forecasting Lead internal team members on day-to-day project milestones and deliverables Support in educating the team on roles and responsibilities, process and templates Basic Qualifications 4+ years of project management experience, preferably in an agency setting Strong financial management skills, including scoping, burn report tracking, resource allocation across project tasks Demonstrated success in managing different types of programs and deliverables, such as strategic planning, creative ideation, events, social and/or digital content and vendor/partner management Excellent written and verbal communication skills with the ability to effectively communicate with team members across multiple levels and seniority Excellent organizational and time management skills Detail-oriented, proactive, and dedicated to driving clarity in complex projects Motivated and curious, a true team player eager to jump in, problem solve and lead teams to success Proficient in Microsoft Project/Smartsheet, Excel, and PowerPoint, and excited by learning new tools to drive efficiencies Benefits The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Vision 401k (with employer match) Tuition Reimbursement Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul Short-Term Disability Paid Employee Family Leave Family Building Benefit California Salary range: $82,000 – $92,000 Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JR2 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is strictly for applicants requiring special assistance accessing our employment website. We’re looking for a passionate, dynamic, and sports-savvy Account Director to join our team, focusing on Sports Marketing and Public Relations. This role will center on crafting and executing high-impact, earned-driven integrated activations that blend brand storytelling with the power of sports culture. You will lead work tied to major sponsorships, landmark sporting events, athlete partnerships, and influencer activations, all while managing high-profile client relationships and collaborations across teams and agencies. You’ll be responsible for spearheading creative, award-worthy campaigns that resonate with sports fans and stakeholders alike, ensuring our clients capture cultural relevance and media attention. Your remit includes client strategy, operations, and activation oversight, with opportunities to leverage celebrity / athlete endorsements, marquee sports events, and experiential fan engagements. The right candidate will play a major role in defining the future and long-term success of our Sports Marketing work, managing end-to-end client relationships and dynamic account teams delivering breakthrough results. Additional responsibilities include aligning programs and experiences with client goals, allocating agency resources to match budgets, managing a variety of work streams, providing strategic counsel to teams, and ensuring timely delivery of remarkable work. You will also be instrumental in developing new business opportunities, media relations strategies, analytics insights, and creative storytelling concepts. Ideally, you bring prior experience in PR, Sports Marketing, or partnerships within the sports, lifestyle, or entertainment industries. What We Are Looking For: Ability to turn dynamic sports-related ideas into actionable, high-impact campaigns Capacity to lead and inspire account teams while owning key projects Skilled in conflict resolution and the ability to manage high-pressure environments with grace Expertise in motivating and mobilizing teams to meet deadlines and exceed expectations Strong leadership skills combined with a collaborative mindset and ability to work independently or as part of an integrated team Exceptional verbal and written communication skills tailored toward sports marketing and PR audiences Financial acumen to manage budgets and allocate resources effectively Proven ability to successfully manage complex, multi-dimensional projects within set parameters and deadlines Reliable judgment when working with clients, athletes, stakeholders, and vendors Genuine passion for sports, with an ability to anticipate both client and team needs in this fast-paced, ever-evolving space Acute attention to detail in ensuring quality, relevance, and creativity in all work delivered Confidence instilled in clients, colleagues, and collaborators that drives trust and excitement Basic Qualifications 6-8+ years of experience in a PR or Communications role, preferably with a large focus on Sports Marketing or Sports PR Demonstrated expertise in Integrated Media Strategy and Media Relations, particularly within sports, lifestyle, or entertainment industries Bachelor’s Degree in Communications, Marketing, Business Management, or a related field Proven experience working on large-scale sports activations, sponsorships, or campaigns that integrate earned, owned, and paid media strategies A deep understanding of the sports audience, media landscape, and cultural trends within the industry This role offers the opportunity to work on some of the most talked-about activations in the sports world. If you’re passionate about leveraging the intersection of sports, media, and culture to tell compelling brand stories, we’d love to hear from you! The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Vision 401k (with employer match) Tuition Reimbursement Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul Short-Term Disability Paid Employee Family Leave Family Building Benefit Salary range: $95,000 – $125,000 Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JP1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is strictly for applicants requiring special assistance accessing our employment website.

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