FORDHAM University
Associate Director, Student Success
FORDHAM University, East White Plains, New York, United States
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long‑term disability; employee assistance program (EAP); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Reporting to the Senior Associate Dean for Arts and Sciences at Lincoln Center, the Associate Director for Student Success provides leadership in the establishment and coordination of student success and retention initiatives and programs in Fordham College.
Working in close collaboration with Fordham College at Lincoln Center and Fordham College at Rose Hill Deans’ Office staff, Arts and Science faculty, and other constituencies across the university, the director balances appropriate use of data analytics with Fordham’s Ignatian person‑centered approach.
The role is expected to have a presence on both campuses as well as contribute to initiatives and processes overseen by the Vice Provost for Student Success (VPSS), serving as a conduit with FC (Fordham College).
Essential Functions Provides leadership for and coordination of FC’s efforts to improve student retention, academic progress, and success, and graduation rates.
Oversees the dean’s office staff who provide academic counseling for at‑risk students, develop and offer academic success workshops for FC students, such as workshops on test‑taking, time management, and study skills.
Counsels students referred by academic advisors for complex case management.
Establishes close partnerships with other offices on campus, including the academic departments, Dean of Students and Residence Life, Campus Ministry, Career Services, Counseling and Psychological Services, and the Office of Disability Services.
Takes a data‑driven approach to identify different groups of students (low‑performing, high‑performing, etc.), analyze indicators, and develop plans, in collaboration with faculty, dean’s office staff, and the VPSS.
Plans events and develops communication strategies for student success programming and campus‑based resources, such as tutoring.
Provides assessments as requested by the A&S leadership on programming, such as tutoring, to be shared on a regular basis with key stakeholders.
Contributes to FC events such as admissions webinars and those at the end of the academic year.
Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary.
Management Responsibilities Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.
Additional Functions Required Qualifications: Education and Experience Bachelor’s degree in higher education administration, advising, or related field required.
Minimum of 3 years of experience in a higher education setting, working directly on issues of advising, retention, and student success.
Required Qualifications: Knowledge and Skills Excellent interpersonal and communication skills.
Proven ability to juggle multiple responsibilities, to organize and prioritize, and to work collaboratively.
Experience with data‑driven approaches, including retention/advising software. Proficiency in Microsoft Office Suite, especially Microsoft Excel, and Google apps. Proficiency in or willingness to learn Banner applications and web content management.
Understanding of, and ability to work well with all students, including students of color, students with disabilities, commuter students, first‑generation college students, and international students.
Knowledge of national trends and literature regarding current issues and best practices in student success, retention, and progression, especially in the context of a private, residential college.
Preferred Qualifications Minimum Starting Salary Minimum Starting Salary $75,000
Maximum Starting Salary Maximum Starting Salary $90,000
Note Note Salary is commensurate with qualifications, experience, and skills.
Is this a Union position? Is this a Union position? No
Posting Number Posting Number A957P
Number of Vacancies Number of Vacancies 1
Start Date Start Date ASAP
Posting Date Posting Date 10/14/2025
Special Instructions EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds.
Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Physical Activity and Work Environment Physical Activity
Sitting Nearly Continuously
Repetitive Hand Motion (such as typing)
Repetitive Hand Motion (such as typing) Nearly Continuously
Hearing, Listening, Talking Nearly Continuously
Standing
Standing Not Required
Walking
Walking Not Required
Running
Running Not Required
Bending, Stooping, Kneeling, squatting, Crouching, Crawling
Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required
Climbing stairs Not Required
Climbing ladders
Climbing ladders Not Required
Reaching overhead
Reaching overhead Not Required
Pulling, pushing
Pulling, pushing Not Required
Shoveling
Shoveling Not Required
Lifting – up to 20 pounds
Lifting – up to 20 pounds Not Required
Lifting – up to 50 pounds
Lifting – up to 50 pounds Not Required
Lifting – over 50 pounds Not Required
Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Documents Needed to Apply Required Documents
Resume
Cover Letter
Optional Documents
Supplemental questions you will be required to answer on the application (No action is needed on this page) Required fields are indicated with an asterisk (*).
* Do you have a Bachelor\'s degree in higher education administration, advising, or related field required? Yes
No
* Do you have a minimum of 3 years of experience in a higher education setting, working directly on issues of advising, retention, and student success? Yes
No
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The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long‑term disability; employee assistance program (EAP); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Reporting to the Senior Associate Dean for Arts and Sciences at Lincoln Center, the Associate Director for Student Success provides leadership in the establishment and coordination of student success and retention initiatives and programs in Fordham College.
Working in close collaboration with Fordham College at Lincoln Center and Fordham College at Rose Hill Deans’ Office staff, Arts and Science faculty, and other constituencies across the university, the director balances appropriate use of data analytics with Fordham’s Ignatian person‑centered approach.
The role is expected to have a presence on both campuses as well as contribute to initiatives and processes overseen by the Vice Provost for Student Success (VPSS), serving as a conduit with FC (Fordham College).
Essential Functions Provides leadership for and coordination of FC’s efforts to improve student retention, academic progress, and success, and graduation rates.
Oversees the dean’s office staff who provide academic counseling for at‑risk students, develop and offer academic success workshops for FC students, such as workshops on test‑taking, time management, and study skills.
Counsels students referred by academic advisors for complex case management.
Establishes close partnerships with other offices on campus, including the academic departments, Dean of Students and Residence Life, Campus Ministry, Career Services, Counseling and Psychological Services, and the Office of Disability Services.
Takes a data‑driven approach to identify different groups of students (low‑performing, high‑performing, etc.), analyze indicators, and develop plans, in collaboration with faculty, dean’s office staff, and the VPSS.
Plans events and develops communication strategies for student success programming and campus‑based resources, such as tutoring.
Provides assessments as requested by the A&S leadership on programming, such as tutoring, to be shared on a regular basis with key stakeholders.
Contributes to FC events such as admissions webinars and those at the end of the academic year.
Essential Functions Note This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary.
Management Responsibilities Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.
Additional Functions Required Qualifications: Education and Experience Bachelor’s degree in higher education administration, advising, or related field required.
Minimum of 3 years of experience in a higher education setting, working directly on issues of advising, retention, and student success.
Required Qualifications: Knowledge and Skills Excellent interpersonal and communication skills.
Proven ability to juggle multiple responsibilities, to organize and prioritize, and to work collaboratively.
Experience with data‑driven approaches, including retention/advising software. Proficiency in Microsoft Office Suite, especially Microsoft Excel, and Google apps. Proficiency in or willingness to learn Banner applications and web content management.
Understanding of, and ability to work well with all students, including students of color, students with disabilities, commuter students, first‑generation college students, and international students.
Knowledge of national trends and literature regarding current issues and best practices in student success, retention, and progression, especially in the context of a private, residential college.
Preferred Qualifications Minimum Starting Salary Minimum Starting Salary $75,000
Maximum Starting Salary Maximum Starting Salary $90,000
Note Note Salary is commensurate with qualifications, experience, and skills.
Is this a Union position? Is this a Union position? No
Posting Number Posting Number A957P
Number of Vacancies Number of Vacancies 1
Start Date Start Date ASAP
Posting Date Posting Date 10/14/2025
Special Instructions EEO Statement Fordham University is committed to excellence and welcomes candidates of all backgrounds.
Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Physical Activity and Work Environment Physical Activity
Sitting Nearly Continuously
Repetitive Hand Motion (such as typing)
Repetitive Hand Motion (such as typing) Nearly Continuously
Hearing, Listening, Talking Nearly Continuously
Standing
Standing Not Required
Walking
Walking Not Required
Running
Running Not Required
Bending, Stooping, Kneeling, squatting, Crouching, Crawling
Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required
Climbing stairs Not Required
Climbing ladders
Climbing ladders Not Required
Reaching overhead
Reaching overhead Not Required
Pulling, pushing
Pulling, pushing Not Required
Shoveling
Shoveling Not Required
Lifting – up to 20 pounds
Lifting – up to 20 pounds Not Required
Lifting – up to 50 pounds
Lifting – up to 50 pounds Not Required
Lifting – over 50 pounds Not Required
Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.
Documents Needed to Apply Required Documents
Resume
Cover Letter
Optional Documents
Supplemental questions you will be required to answer on the application (No action is needed on this page) Required fields are indicated with an asterisk (*).
* Do you have a Bachelor\'s degree in higher education administration, advising, or related field required? Yes
No
* Do you have a minimum of 3 years of experience in a higher education setting, working directly on issues of advising, retention, and student success? Yes
No
#J-18808-Ljbffr