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Hyperion Technology Group

Information Systems Analyst I

Hyperion Technology Group, Tupelo, Mississippi, us, 38802

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Hyperion Technology Group, Inc.

is seeking a motivated

Information Systems Analyst

to manage, monitor, and repair our information systems. In this role, you will be required to diagnose and repair problems, install software patches and upgrades, monitor networks and servers, manage data security, and ensure that our computer systems are optimized and run efficiently. To be successful as an Information Systems Analyst, you should possess excellent problem-solving and critical thinking skills, extensive technical knowledge, and good task management abilities. Essential Duties

Setting up and installing new hardware and software systems. Diagnosing and troubleshooting computer issues. Maintaining hardware and software by conducting regular maintenance and updates. Identifying and resolving network, connectivity, and server issues. Upgrading firmware, software, and outdated hardware systems. Monitoring and maintaining security systems and installing updates. Providing technical support to users and resolving technical errors. Performing regular tests, upgrades, and backups. Preparing technical documents, such as error and maintenance reports. Creating user documents and providing training on new computer systems. Other duties as required to support the IT department Aid in the setup and management of software applications, including maintenance, and audits. Required Skills

Proficiency in computer operating systems, such as MS Windows, MAC OS, and Linux. Experience with Microsoft M365 product suite, with special attention on SharePoint & Teams. Exceptional working knowledge of computer systems, including networks, servers, and system maintenance. Good understanding of computer equipment, including laptops, servers, printers, and routers. Strong diagnostic and troubleshooting abilities. Excellent problem-solving and critical thinking skills. Good written and verbal communication skills. The ability to stay up to date with the latest advancements in hardware and software. Required Education and Experience

Bachelor's degree in Computer Science, Software Engineering, Software Development or Business Information Systems. Physical Requirements

Duties are performed both indoors and outdoors. Candidate must be able to lift 25-50 pounds frequently Duties will also require extended periods of sitting, standing, walking, bending, kneeling and lifting light to moderately heavy objects. Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

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