Chick-fil-A - Supply
General Manager III, CFA Supply
Chick-fil-A - Supply, Winter Haven, Florida, United States, 33884
Overview
The General Manager (GM) will serve as the leader of supply chain operations at the new Chick-fil-A Supply Distribution Center in Winter Haven, FL (4050 Logistics Parkway, Winter Haven, FL 33884). This individual will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. The GM will lead a workforce responsible for distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the southwest. This individual will act as a liaison between Chick-fil-A Supply leadership and the DC. The GM will drive the operations of the distribution center. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.
This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the GM to foster relationships with a wide range of people to execute their responsibilities. The GM will work closely with Chick-fil-A Supply’s Extended Leadership Team (ELT) and DC leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This position calls for a dynamic leader who has a heart of service and compassion, coupled with a sharp mind and strong leadership presence to effectively manage the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC with first of its kind capabilities and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.
About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visitcfa-supply.com.
Responsibilities
General: Lead two food service distribution center operations with a safety mindset
Act as a liaison, balancing the needs of the Operator with the capabilities of both operations
Lead and engage two workforces of 60+ people with specific ownership of and focus on various functions within both buildings
Design, implement, manage and improve market distribution center operations at each DC
Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) at both sites
Participate in the management and oversight of the two buildings’ P&Ls
Drive innovation in all areas of both market distribution center operations
Share best practices within the two facilities to leverage success at both
Support Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
Complete other activities as deemed valuable by leadership
Relationship Management:
Work closely with CFA Supply Extended Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
Demonstrate the ability to value both relationships and results and to put others above themselves
Simultaneously recruit, train, and develop two strong teams
Minimum Qualifications
7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 5+ years in a leadership position
Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
Understanding of production and inventory control theories and practices
Functional knowledge of designing, managing, and executing distribution center operations
Knowledge of general accounting practices and P&L
Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs
Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry
Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
Exceptional organization, attention to detail, and communication skills
Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
Preferred Qualifications
Bachelor’s degree in business, accounting, supply chain management or another relevant field
8+ years of experience leading large scale distribution operations
Experience managing in a food distribution or food manufacturing environment
Experience in a start-up environment
Demonstrated success in operations and people leadership
Experience with building and managing budgets and general accounting practices
Demonstrated ability to perform effective short-term and long-range planning
Minimum Years of Experience 7
Travel Requirements 20% Required
Level of Education High School Diploma
Preferred Level of Education Bachelor\'s Degree
Major/Concentration N/A
Minimum GPA (4.0 Scale) N/A
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This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the GM to foster relationships with a wide range of people to execute their responsibilities. The GM will work closely with Chick-fil-A Supply’s Extended Leadership Team (ELT) and DC leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This position calls for a dynamic leader who has a heart of service and compassion, coupled with a sharp mind and strong leadership presence to effectively manage the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC with first of its kind capabilities and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.
About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visitcfa-supply.com.
Responsibilities
General: Lead two food service distribution center operations with a safety mindset
Act as a liaison, balancing the needs of the Operator with the capabilities of both operations
Lead and engage two workforces of 60+ people with specific ownership of and focus on various functions within both buildings
Design, implement, manage and improve market distribution center operations at each DC
Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs) at both sites
Participate in the management and oversight of the two buildings’ P&Ls
Drive innovation in all areas of both market distribution center operations
Share best practices within the two facilities to leverage success at both
Support Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence
Complete other activities as deemed valuable by leadership
Relationship Management:
Work closely with CFA Supply Extended Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration
Demonstrate the ability to value both relationships and results and to put others above themselves
Simultaneously recruit, train, and develop two strong teams
Minimum Qualifications
7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 5+ years in a leadership position
Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner
Understanding of production and inventory control theories and practices
Functional knowledge of designing, managing, and executing distribution center operations
Knowledge of general accounting practices and P&L
Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs
Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry
Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
Exceptional organization, attention to detail, and communication skills
Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect
Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions
Preferred Qualifications
Bachelor’s degree in business, accounting, supply chain management or another relevant field
8+ years of experience leading large scale distribution operations
Experience managing in a food distribution or food manufacturing environment
Experience in a start-up environment
Demonstrated success in operations and people leadership
Experience with building and managing budgets and general accounting practices
Demonstrated ability to perform effective short-term and long-range planning
Minimum Years of Experience 7
Travel Requirements 20% Required
Level of Education High School Diploma
Preferred Level of Education Bachelor\'s Degree
Major/Concentration N/A
Minimum GPA (4.0 Scale) N/A
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