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EssilorLuxottica

Licensed Store Manager

EssilorLuxottica, Cherry Hill, New Jersey, United States

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Requisition ID: 905324

Store # :00M276 FE Cherry Hill Jersey

Position: Full-Time

Total Rewards:Benefits/Incentive Information

For Eyes is an optical retailer that offers high-quality brands and products with great pricing. Our diverse team consists of more than 500 associates across 105 stores in the United States and Puerto Rico. We are dedicated to customer satisfaction and offer a blend of expert eye care and affordable eyewear.

When you join For Eyes, you are starting a career with opportunities for growth. We support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in vision care products. Join our global community of over 200,000 employees worldwide in driving the transformation of eyewear and eyecare. Follow us on LinkedIn for more information.

GENERAL FUNCTION The Store Manager delivers results that meet store business objectives and ensures flawless execution of the customer experience. Coaches and develops associates and management, and links the doctor and retail functions within a hosted environment.

MAJOR DUTIES AND RESPONSIBILITIES

Conveys a commitment to providing unsurpassed Customer Service

Provides effective on-the-job training and guidance to team members using Company programs

Delivers clear, motivating, and constructive feedback to all retail associates

Confronts underperforming staff directly and initiates appropriate disciplinary action when necessary

Conducts Meaningful Conversations to elevate associate satisfaction, performance, and results

Coaches and trains associates in technical dispensing, sales, customer service, and bookkeeping; develops optical knowledge and skills

Drives profitable personal sales and fosters a retail selling culture

Analyzes store financial data and recommends improvement steps to enhance profitability

Strives to exceed targets and performance indicators

Delivers KPIs by inspiring associates to exceed customer expectations

Executes staffing and onboarding to guidelines

Interviews candidates to maintain a bench of replacement candidates for the store and region

Performs administrative duties including payroll, inventory management, and technical applications

Completes and files store and customer paperwork accurately and timely

Leads Doctor of Optometry and Host business partnership and co-planning

Adheres to company policies on loss prevention

Prepares and conducts physical inventory per guidelines

Ensures safety programs are implemented and maintained to create a safe working environment

Maintains a positive attitude toward company objectives and demonstrates teamwork

BASIC QUALIFICATIONS

High School graduate or equivalent

State licensure

3+ years as an optical associate or non-optical retail management

Comprehensive knowledge of operations, processes and business implications

Strong influencing and negotiating skills

Strong basic math skills (addition, subtraction, multiplication, division)

Sales skills

Problem solving ability

Familiarity with cash register, computers and calculators

Organization skills

PREFERRED QUALIFICATIONS

College degree or equivalent

ABO Certification

Previous experience in customer service and retail

Pay Range: 29.93-53.51

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. You may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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