MRC Global Inc.
**Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. **Required Experience**
One (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse services.OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales.
**Skills & Abilities** * Competent in the use of computers and software applications.* Ability to communicate and promote ideas and transfer detailed knowledge to others.* Ability to effectively present information in one-on-one and small group situations.* Attention to detail; works with a sense of urgency.### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr
Individual must be able to perform the essential duties with or without reasonable accommodation.Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth. Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs. Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. **Required Experience**
One (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse services.OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales.
**Skills & Abilities** * Competent in the use of computers and software applications.* Ability to communicate and promote ideas and transfer detailed knowledge to others.* Ability to effectively present information in one-on-one and small group situations.* Attention to detail; works with a sense of urgency.### Comprehensive Benefits**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. #J-18808-Ljbffr