StorQuest Self Storage
StorQuest Assistant Store Manager
StorQuest Self Storage, El Cajon, California, United States, 92021
StorQuest Assistant Store Manager
When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.
How You’ll Make a Difference
You’ll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager’s absence. The role is responsible for maintaining the daily operations of a site, supporting the Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards, and customer service as required.
Key Responsibilities
Manage all aspects of the rental process including converting a sale, taking payments, selling merchandise, offering insurance, assisting customers with truck rentals at some locations, collecting past‑due accounts, and guiding WWP customers on their journey.
Manage operational activities such as inspecting the stores daily (including lock checks), maintaining an impeccable facility, performing minor maintenance and custodial duties, cleaning vacated units, contacting vendors for routine maintenance repairs, accurately handling cash, balancing receipts, posting payments, and processing bank deposits timely.
How You’ll Thrive
$19.00 - $21.00 per hour + Competitive Bonus Potential
Actively listen to customers to understand their unique situation and recommend solutions that meet or exceed their needs and expectations.
Become a subject matter expert on self‑storage while being able to explain it to customers.
Assist William Warren Properties’ customers during some of their most challenging times.
What Makes This Opportunity Awesome
Make a difference and have a positive impact.
Help people by listening and understanding their challenges.
Ease concerns and consult with them to find an optimal storage solution that fits their needs.
Promote a team‑first environment that values guest service and creating happiness.
Take the lead on team initiatives, learn new skills, build management capabilities, and take advantage of growth opportunities.
Contribute creatively to the organization’s success by generating new and useful ideas.
About You
Preferred 1+ years in Customer Service/Sales experience.
Tech savvy is a plus.
Experience in cash handling required.
Must be available on weekends.
A huge passion for guest service and sales.
The ability to be part of a team to help support and motivate as needed to ensure a collaborative and positive work environment.
Strong accountability combined with a strong work ethic and enthusiasm for teamwork.
Experience working in the retail or service industry preferred.
Physical Demands And Work Environment
Ability to walk, bend, stand, and stoop frequently.
Ability to lift up to 35 lbs frequently and push up to 50 lbs frequently.
Ability to lift above head frequently.
Ability to work evenings and weekends as needed or required.
Ability to operate tools and maintenance equipment using manual dexterity of hands and arms.
Ability to communicate in written and verbal format frequently.
Additional Perks For Eligible Employees
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
Salary Description: $19.00 - $21.00 per hour + Bonus
Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company, check us out on Instagram @storquest or Facebook @storqueststorage. Please apply by visiting www.storquest.com/careers
#J-18808-Ljbffr
How You’ll Make a Difference
You’ll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager’s absence. The role is responsible for maintaining the daily operations of a site, supporting the Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards, and customer service as required.
Key Responsibilities
Manage all aspects of the rental process including converting a sale, taking payments, selling merchandise, offering insurance, assisting customers with truck rentals at some locations, collecting past‑due accounts, and guiding WWP customers on their journey.
Manage operational activities such as inspecting the stores daily (including lock checks), maintaining an impeccable facility, performing minor maintenance and custodial duties, cleaning vacated units, contacting vendors for routine maintenance repairs, accurately handling cash, balancing receipts, posting payments, and processing bank deposits timely.
How You’ll Thrive
$19.00 - $21.00 per hour + Competitive Bonus Potential
Actively listen to customers to understand their unique situation and recommend solutions that meet or exceed their needs and expectations.
Become a subject matter expert on self‑storage while being able to explain it to customers.
Assist William Warren Properties’ customers during some of their most challenging times.
What Makes This Opportunity Awesome
Make a difference and have a positive impact.
Help people by listening and understanding their challenges.
Ease concerns and consult with them to find an optimal storage solution that fits their needs.
Promote a team‑first environment that values guest service and creating happiness.
Take the lead on team initiatives, learn new skills, build management capabilities, and take advantage of growth opportunities.
Contribute creatively to the organization’s success by generating new and useful ideas.
About You
Preferred 1+ years in Customer Service/Sales experience.
Tech savvy is a plus.
Experience in cash handling required.
Must be available on weekends.
A huge passion for guest service and sales.
The ability to be part of a team to help support and motivate as needed to ensure a collaborative and positive work environment.
Strong accountability combined with a strong work ethic and enthusiasm for teamwork.
Experience working in the retail or service industry preferred.
Physical Demands And Work Environment
Ability to walk, bend, stand, and stoop frequently.
Ability to lift up to 35 lbs frequently and push up to 50 lbs frequently.
Ability to lift above head frequently.
Ability to work evenings and weekends as needed or required.
Ability to operate tools and maintenance equipment using manual dexterity of hands and arms.
Ability to communicate in written and verbal format frequently.
Additional Perks For Eligible Employees
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
Salary Description: $19.00 - $21.00 per hour + Bonus
Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company, check us out on Instagram @storquest or Facebook @storqueststorage. Please apply by visiting www.storquest.com/careers
#J-18808-Ljbffr