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StorQuest Self Storage

StorQuest Assistant Store Manager

StorQuest Self Storage, Honolulu, Hawaii, United States, 96814

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StorQuest Assistant Store Manager

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StorQuest Self Storage

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When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.

Job Type

Full-time

How You’ll Make a Difference You’ll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. The Assistant Store Manager is the first‑line representative to the William Warren Properties customers in the Store Manager’s absence. This position is responsible for maintaining the daily operations of a site.

Key Responsibilities

Assist guests during challenging times and provide exceptional guest experiences.

Represent customers as the first‑line representative in the Store Manager’s absence.

Maintain daily operations of a site.

Assist Store Manager with revenue, delinquency management, and occupancy.

Maintain cleanliness standards and customer service as required.

Manage all aspects of the rental process, including converting a sale, taking payments, selling merchandise, offering insurance, assisting customers with truck rentals, collecting past‑due accounts, and guiding customers on their journey.

Inspect stores daily, including lock checks.

Maintain an impeccable facility and perform minor maintenance and custodial duties.

Contact vendors for routine maintenance repairs.

Accurately handle cash, balance receipts, post payments, and process bank deposits promptly.

What Makes This Opportunity Awesome

Make a difference and have a positive impact.

Help people by listening and understanding their challenges.

Ease concerns and consult with customers to find optimal storage solutions.

Promote a team‑first environment that values guest service and happiness.

Lead team initiatives, learn new skills, and grow management capabilities.

Contribute creatively to the organization’s success by generating new ideas.

Qualifications

Preferred 1+ years in Customer Service/Sales experience.

Tech savvy is a plus.

Experience in cash handling is required.

Must be available on weekends.

A huge passion for guest service and sales.

The ability to be part of a team that supports and motivates to ensure a collaborative and positive work environment.

The mindset that every customer experience is valuable.

A positive, outgoing personality.

An insatiable appetite to learn new things.

Strong accountability combined with a strong work ethic and enthusiasm for teamwork.

Experience working in retail or service industry is preferred.

Physical Demands and Work Environment

Ability to walk, bend, stand, and stoop frequently.

Ability to lift up to 35 lbs. frequently.

Ability to push up to 50 lbs. frequently.

Ability to lift above head frequently.

Ability to work evenings and weekends as needed or required.

Ability to operate tools and maintenance equipment using manual dexterity of hands and arms.

Ability to communicate in written and verbal format frequently.

Additional Perks For Eligible Employees

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance‑based Bonus

Team‑building Events & Activities

Employee Assistance Program

Pet Insurance

Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

How to Apply To learn more about our awesome company check us out on Instagram @storquest or Facebook @storqueststorage. Please apply by visiting

www.storquest.com/careers .

Salary Description

$19.00 - $21.00 per hour + Bonus Potential

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