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The Johns Hopkins University

Maryland EXCELS Program Quality Specialist

The Johns Hopkins University, Baltimore, Maryland, United States, 21276

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Maryland EXCELS Program Quality Specialist The Johns Hopkins University Center for Technology in Education (CTE) changes lives through knowledge that matters by designing, developing, and implementing learner-centered, technology-enhanced solutions to ensure equal access to education in classrooms and work settings across the globe. Our work at CTE involves many aspects of technology and innovation in education, from online learning platforms to systems that communicate or store data to digital tools educators need to successfully increase positive outcomes for all children, including those with disabilities. Our work focuses on landscape analyses, technical assistance, professional learning, and applied research techniques to build organizations’ capacity to promote inclusionary practices and maintain equity for all learners.

CTE is recruiting for a

Maryland EXCELS Program Quality Specialist . Maryland EXCELS is a Quality Rating Improvement System (QRIS) initiative sponsored by the Maryland State Department of Education to rate and improve the quality of participating early childhood and school-age programs. The primary function of this position requires application of core expertise in childcare and early childhood education. The successful candidate has strong customer service, oral and written communication skills, with the ability to develop concise and clear feedback. Knowledge of requirements for ECE systems in Maryland, including but not limited to Maryland EXCELS, Childcare Scholarship, Maryland Accreditation, and the Childcare Credential program is highly valued.

The Maryland EXCELS Program Quality Specialist works with educators and/or programs funded by sponsors of education related programs and research committed to promoting positive learning and educational experiences for children.

Specific Duties and Responsibilities

Provide virtual and/or in-person support to identified schools, programs, and/or classrooms.

Facilitate the progress of educational programs.

Apply specializations based on specific expertise and experience, e.g., specific types of educational programs, coaching & mentoring, preassessments.

Collaborate with identified partners to improve required processes and effective use of supports and resources.

Work with external contacts, e.g., early childhood experts, specific education community to identify new or revise current supports and resources.

Use evidence-based knowledge to make independent decisions regarding educational programs.

Identify and provide necessary coaching and support to schools, programs, and/or classrooms.

In addition to the duties described above

As the first-tier support to programs and interaction with the Maryland EXCELS system, the Maryland EXCELS Program Quality Specialist primarily provides virtual support to assigned caseload. Responsibilities include documentation of communication, providing outreach to programs to support advancement in quality rating, and sharing resources for additional professional development and training related to Maryland EXCELS.

Facilitates the progress of programs as they move through the Maryland EXCELS quality rating levels through review of submitted documentation and communications as well as pre-assessment of program’s quality rating attainment submitted electronically via an online tool.

May be assigned to specific specializations based on specific expertise and experience. For example, some Program Quality Specialists have expertise in specific types of early childhood programs, others may have expertise in coaching & mentoring, while others are highly reliable in pre-assessments.

The Johns Hopkins University Center for Technology in Education (CTE) repeats the overview and role described above, and the same description is included for emphasis in the original text. This section has been consolidated to avoid duplication in this refined version.

Minimum Qualifications

Bachelor's Degree in related field.

Three years of related experience.

Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Master’s Degree in a related field

At least five years of experience working in focus area or specific education community

Applicants who speak Spanish are encouraged to apply.

Experience working directly in or with programs participating in ECE systems in Maryland, including but not limited to: Maryland EXCELS, Childcare Scholarship, Maryland Accreditation, and the Childcare Credential program

Familiarity with Maryland childcare regulations preferred

Technical Qualifications and Specialized Certifications

Strong online proficiency, including downloading and attaching files; document/file management and organization; and web and computer troubleshooting skills and competency in reporting is required.

Technical Skills and Expected Level of Proficiency

Educational Process - Developing

Interpersonal Skills - Developing

Oral and Written Communications - Developing

Partner Relationship Management - Developing

Program Evaluation - Developing

Regulatory Compliance - Developing

Student Development - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Program Quality Specialist

Job Posting Title (Working Title): Maryland EXCELS Program Quality Specialist

Role/Level/Range: ACRP/04/MC

Starting Salary Range: $48,000 - $84,100 Annually ($70,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday - Friday, 9:00 am - 4:30 pm

FLSA Status: Exempt

Location: Remote

Department name: Center for Technology in Education (CTE)

Personnel area: School of Education

The following sections pertain to total rewards, equivalencies, applicants completing studies, background checks, diversity and inclusion, equal opportunity, accommodations, vaccine requirements, and campus provisions. These sections contain standard policy language and are kept intact to preserve regulatory and informational content. The vaccine requirements are reiterated here for completeness: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine, with exceptions for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. Other pre-employment health and diversity statements follow in accordance with university policy.

Total Rewards: The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on multiple factors, including geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency: Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits may substitute for one year of experience; additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies: Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks: The successful candidate(s) will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment. The university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction, and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion: The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information: If you require special assistance or accommodation during the pre-employment process, contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, visit https://accessibility.jhu.edu/.

Vaccine Requirements: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The pre-employment physical and related health requirements may apply depending on campus and job role, including documentation of immune status against diseases and vaccinations as specified by the university’s health policies.

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