University of Miami
Certified Medical Assistant 2 - Sign On Bonus $5,000
University of Miami, Miami, Florida, us, 33222
**Certified Medical Assistant 2****\*\*\*Sign On Bonus $5,000 \*\*\***The University of Miami/UHealth Department of Neurology has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work at the UHealth Medical Campus. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic.
The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.* Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.* Demonstrate knowledge of basic medical terminology.* Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.* Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.* Performs routine laboratory tests.* Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.* Observes and reports patient’s signs or symptoms changes.* Administers medication safely as directed by the physician. Assists in patient care activities such as walking.* Escorts and transports patients to various hospital locations.* Cleans and/or sterilizes medical instruments while observing principles of sterile technique.* Schedules patients for tests and completes required forms for laboratory work.* Provides patient with provider’s care instructions and information.* Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.* Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.**Department Specific Functions*** Manage UChart In-Basket messages and CRM WQ by creating telephone encounters and routing to providers, patients, and staff as appropriate.* Provide patients with information and updates within the MA Scope regarding care.* Address patient concerns via phone escalating to NPs or MDs when needed.* Triage prescription refill requests daily, ensuring timely and accurate completion.* Verify patient chart documentation and prescriptions are up-to-date prior to processing requests.* Review and route prior authorization requests to the PA team, confirming prescriptions are active and ordered by Movement Disorders providers.* Assist with Botox and other specialty medication requests, routing inquiries to the appropriate team members.* Complete and follow up on medication prior authorization requests within designated timelines and notify providers of outcomes.
Process patient forms, upload to UChart, fax to relevant organizations, and keep patients informed about status.* Order, stock, and inventory supplies, and assist with clerical duties as needed.* Provide clarifications to pharmacies and insurance companies regarding prescriptions, CPT/ICD codes, or provider notes.* Collaborate with staff, providers, and outside vendors such as specialty pharmacies, diagnostic labs, and medical supply companies.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Any relevant education, certifications and/or work experience may be considered.*****Core Qualifications*** High school diploma or equivalent* Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).Note: *(If MA presently has, an active MA certification, school verification and exceptions may apply.)***Certification and Licensing:*** Approved MA Certifications*:** CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)* RMA- Registered Medical Assistant - American Medical Technologists (AMT)* CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)* NCMA - National Certified Medical Assistant (NHA - NCCT)* NRCMA - Nationally Registered Certified Medical Assistant (NAHP)* MA - Medical Assistant without an approved certification must:
+ provide proof of completion, from an approved educational program
+ sign an **Agreement Statement,** stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.**Additional certification:*** American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers* HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification**Experience:*** Minimum of 2 years previous experience* Bilingual English/Spanish**Knowledge, Skills, and Attitudes:*** Strong, effective communication skills with patients, families, and clinical team* Ability to adapt and exhibit flexibility to handle new, different, or changing environments* Demonstrates strong time management skills to prioritize and act proactively* Ability to uphold professional ethics and maintain patient confidentiality***Any relevant education, certifications and/or work experience may be considered.***The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit
to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment #J-18808-Ljbffr
The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.* Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.* Demonstrate knowledge of basic medical terminology.* Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.* Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.* Performs routine laboratory tests.* Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.* Observes and reports patient’s signs or symptoms changes.* Administers medication safely as directed by the physician. Assists in patient care activities such as walking.* Escorts and transports patients to various hospital locations.* Cleans and/or sterilizes medical instruments while observing principles of sterile technique.* Schedules patients for tests and completes required forms for laboratory work.* Provides patient with provider’s care instructions and information.* Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.* Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.**Department Specific Functions*** Manage UChart In-Basket messages and CRM WQ by creating telephone encounters and routing to providers, patients, and staff as appropriate.* Provide patients with information and updates within the MA Scope regarding care.* Address patient concerns via phone escalating to NPs or MDs when needed.* Triage prescription refill requests daily, ensuring timely and accurate completion.* Verify patient chart documentation and prescriptions are up-to-date prior to processing requests.* Review and route prior authorization requests to the PA team, confirming prescriptions are active and ordered by Movement Disorders providers.* Assist with Botox and other specialty medication requests, routing inquiries to the appropriate team members.* Complete and follow up on medication prior authorization requests within designated timelines and notify providers of outcomes.
Process patient forms, upload to UChart, fax to relevant organizations, and keep patients informed about status.* Order, stock, and inventory supplies, and assist with clerical duties as needed.* Provide clarifications to pharmacies and insurance companies regarding prescriptions, CPT/ICD codes, or provider notes.* Collaborate with staff, providers, and outside vendors such as specialty pharmacies, diagnostic labs, and medical supply companies.***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Any relevant education, certifications and/or work experience may be considered.*****Core Qualifications*** High school diploma or equivalent* Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).Note: *(If MA presently has, an active MA certification, school verification and exceptions may apply.)***Certification and Licensing:*** Approved MA Certifications*:** CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)* RMA- Registered Medical Assistant - American Medical Technologists (AMT)* CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)* NCMA - National Certified Medical Assistant (NHA - NCCT)* NRCMA - Nationally Registered Certified Medical Assistant (NAHP)* MA - Medical Assistant without an approved certification must:
+ provide proof of completion, from an approved educational program
+ sign an **Agreement Statement,** stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.**Additional certification:*** American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers* HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification**Experience:*** Minimum of 2 years previous experience* Bilingual English/Spanish**Knowledge, Skills, and Attitudes:*** Strong, effective communication skills with patients, families, and clinical team* Ability to adapt and exhibit flexibility to handle new, different, or changing environments* Demonstrates strong time management skills to prioritize and act proactively* Ability to uphold professional ethics and maintain patient confidentiality***Any relevant education, certifications and/or work experience may be considered.***The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit
to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.**Transforming lives**With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment #J-18808-Ljbffr