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Luxottica

LensCrafters - Licensed Assistant Manager

Luxottica, Santa Barbara, California, us, 93190

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Overview

Select how often (in days) to receive an alert: Create Alert LensCrafters - Licensed Assistant Manager Date: Oct 21, 2025 Location: Santa Barbara, CA, US, 93105 Contract:

[[cust_TypeOfContract]] If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over

150 countries

access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over

190,000

dedicated

employees

around the world in driving the transformation of the eyewear and eyecare industry. Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):

Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives

Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.

Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.

Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.

Partners with store manager to lead a team through strong knowledge & skills.

Provides training & guidance to team members.

Delivers clear & constructive feedback in a timely manner.

Informs store manager of any situation that may require any development or disciplinary action of others.

Supports recruiting, helps select high caliber team & creates talent pipeline.

Follows guidelines to optimally staff store.

Shows great pride in the store appearance & executes visual directives.

Strives to maintain positive working relationship with doctors.

Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals.

Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.

Maintains a safe working environment for all.

Works a flexible schedule, including nights & weekends.

Under current & valid state Opticianry license perform the following:

Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription.

Adjusts &/or repairs eyewear.

Presents and dispenses eyewear & creates a lasting impression.

Performs accurate digital measurements.

BASIC QUALIFICATIONS

High School graduate or equivalent

Current & valid state Opticianry license

1+ year(s) management/supervisory experience with direct reports

Knowledge of retail operations, processes & policies

Strong basic math skills

Familiarity with cash register, computers & calculators

Must have a strong command of the English language for all written correspondence & oral communication

Demonstrated high-level of selling skills

Proven ability to problem solve

PREFERRED QUALIFICATIONS

College degree or equivalent

Previous experience in leadership position within retail & customer service industry

Knowledge of basic optics

Knowledge of current store merchandise

State licensure (if applicable) &/or ABO Certification in non-licensed states

Brand Final Inspector Certification

Brand Quality, Fitting & Adjusting Program

Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

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