Belk
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Merchandising Team Manager - Outlet Store
role at
Belk .
The Merchandising Team Manager is responsible for managing all customer‑facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. This is an exempt position reporting to the Store Manager.
Essential Functions
Partner with the visual team to ensure that sales associate standards training takes place regularly, and that new hires receive this training when they come on the sales floor.
Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards.
Ensure the timely floor setup, including signage, for promotional events and seasonal business activity.
Direct playbook and seasonal merchandise meetings.
Maintain the floor and stock areas consistent with store standards, tailoring standards to store needs when appropriate.
Lead the team to drive the Customer Experience both in store and Omni.
Partner with the Sales Team Manager (STM) and visual associates to support overall merchandise presentation.
Recruit, interview, and retain quality associates, ensuring all positions are filled in a timely manner.
Maintain high associate engagement. Provide timely communication of policies and other information.
Address all concerns or problems that develop within the team.
Ensure all associates receive and complete necessary paperwork.
Train direct reports in correct processes and procedures.
Provide effective coaching to direct reports.
Conduct timely performance management processes and communicate development needs.
Set goals and identify improvement areas for direct reports.
Use the corrective action process to consistently document and coach underperformers.
Communicate career paths and advancement opportunities to direct reports.
Develop and promote a diverse team.
Drive business results and customer experience through strong leadership of the team.
Open and close the store, including weekends.
Approve select point‑of‑sale transactions such as returns and voids.
Resolve escalated customer service issues as needed.
Use and train direct reports on all building operating systems.
Manage and lead the entire store when the store manager is unavailable.
Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements Position Contribution Level: Intermediate Level Minimum Education & Experience
Four‑year college degree or equivalent combination of education and experience.
Experience in retail management.
Significant leadership experience.
Knowledge / Skills Requirements
Proficient in business‑related computer equipment and software (Microsoft Word, Excel, etc.).
Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements
Ability to use a computer keyboard, standard telephone and other related business equipment.
Must be able to lift up to 40 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs such as rolling flats, z‑racks and pallet jacks.
Ability to stand for long periods of time.
Ability to twist, bend and stoop to retrieve items from floor, shelves, racks and hooks.
Ability to work at a safe and steady pace.
Reporting Relationships Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Marketing and Sales
Industries: Retail
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Merchandising Team Manager - Outlet Store
role at
Belk .
The Merchandising Team Manager is responsible for managing all customer‑facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. This is an exempt position reporting to the Store Manager.
Essential Functions
Partner with the visual team to ensure that sales associate standards training takes place regularly, and that new hires receive this training when they come on the sales floor.
Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards.
Ensure the timely floor setup, including signage, for promotional events and seasonal business activity.
Direct playbook and seasonal merchandise meetings.
Maintain the floor and stock areas consistent with store standards, tailoring standards to store needs when appropriate.
Lead the team to drive the Customer Experience both in store and Omni.
Partner with the Sales Team Manager (STM) and visual associates to support overall merchandise presentation.
Recruit, interview, and retain quality associates, ensuring all positions are filled in a timely manner.
Maintain high associate engagement. Provide timely communication of policies and other information.
Address all concerns or problems that develop within the team.
Ensure all associates receive and complete necessary paperwork.
Train direct reports in correct processes and procedures.
Provide effective coaching to direct reports.
Conduct timely performance management processes and communicate development needs.
Set goals and identify improvement areas for direct reports.
Use the corrective action process to consistently document and coach underperformers.
Communicate career paths and advancement opportunities to direct reports.
Develop and promote a diverse team.
Drive business results and customer experience through strong leadership of the team.
Open and close the store, including weekends.
Approve select point‑of‑sale transactions such as returns and voids.
Resolve escalated customer service issues as needed.
Use and train direct reports on all building operating systems.
Manage and lead the entire store when the store manager is unavailable.
Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements Position Contribution Level: Intermediate Level Minimum Education & Experience
Four‑year college degree or equivalent combination of education and experience.
Experience in retail management.
Significant leadership experience.
Knowledge / Skills Requirements
Proficient in business‑related computer equipment and software (Microsoft Word, Excel, etc.).
Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements
Ability to use a computer keyboard, standard telephone and other related business equipment.
Must be able to lift up to 40 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs such as rolling flats, z‑racks and pallet jacks.
Ability to stand for long periods of time.
Ability to twist, bend and stoop to retrieve items from floor, shelves, racks and hooks.
Ability to work at a safe and steady pace.
Reporting Relationships Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Marketing and Sales
Industries: Retail
#J-18808-Ljbffr