River Link Hotels
Front Desk Agent - Starting at $18.00 per hour + a $1,000.00 Sign on bonus
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Front Desk Agent
role at
River Link Hotels .
The Front Desk Agent will serve as our guests' first point of contact and manage all aspects of their accommodation.
Responsibilities
Perform all check‑in and check‑out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests and collect necessary information (contact details, dates of stay).
Welcome guests upon arrival and assign rooms.
Provide information about the hotel, available rooms, rates, and amenities.
Respond to client complaints in a timely and professional manner.
Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully furnished.
Confirm group reservations and arrange personalized services for VIP customers and event attendees (e.g., wedding guests).
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Skills
Work experience as a Hotel Front Desk Agent, Receptionist, or similar role.
Experience with hotel reservations software.
Understanding of how travel‑planning websites operate (e.g., Booking.com, TripAdvisor).
Customer service attitude.
Excellent communication and organizational skills.
Nights and weekends required. Part‑time position with ability to grow into full‑time.
Referrals increase your chances of interviewing at River Link Hotels by 2x.
#J-18808-Ljbffr
Front Desk Agent
role at
River Link Hotels .
The Front Desk Agent will serve as our guests' first point of contact and manage all aspects of their accommodation.
Responsibilities
Perform all check‑in and check‑out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data.
Register guests and collect necessary information (contact details, dates of stay).
Welcome guests upon arrival and assign rooms.
Provide information about the hotel, available rooms, rates, and amenities.
Respond to client complaints in a timely and professional manner.
Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully furnished.
Confirm group reservations and arrange personalized services for VIP customers and event attendees (e.g., wedding guests).
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Skills
Work experience as a Hotel Front Desk Agent, Receptionist, or similar role.
Experience with hotel reservations software.
Understanding of how travel‑planning websites operate (e.g., Booking.com, TripAdvisor).
Customer service attitude.
Excellent communication and organizational skills.
Nights and weekends required. Part‑time position with ability to grow into full‑time.
Referrals increase your chances of interviewing at River Link Hotels by 2x.
#J-18808-Ljbffr