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Hyatt Hotels

Catering Sales Manager at South Shore Resort and Spa

Hyatt Hotels, League City, Texas, us, 77574

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Concord Hospitality is seeking a proactive and results-driven

Catering & Sales Manager

to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday–Saturday), is required.

Responsibilities

Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups

Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs

Collaborate with hotel departments to ensure flawless event execution and guest satisfaction

Generate new business through solicitation, networking, and follow-up with past clients

Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records

Lead pre-event, on-site, and post-event communications to ensure service excellence

Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods

Conduct site tours for prospective clients and facilitate client meetings as needed

Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications

Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)

Strong communication, negotiation, and organizational skills

Ability to work a flexible schedule and thrive in a fast-paced environment

Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord? We offer competitive wages and a comprehensive benefits package for full-time associates, including:

Medical, dental, vision, life, and disability insurance

401(k) with company match

Tuition assistance

Discounted hotel stays

Training, development, and career advancement opportunities

Eligibility for a performance-based bonus upon attainment of objectives

Salary range $52,655 - 55,000 annual - hourly role.

Our culture and values Our culture is built on five Cornerstones:

Quality, Integrity, Community, Profitability, and Fun . At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the

Know Your Rights

notice from the Department of Labor.

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