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Rarebreed Veterinary Partners

Client Service Representative

Rarebreed Veterinary Partners, Epsom, New Hampshire, us, 03234

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Rarebreed Veterinary Partners provided pay range

This range is provided by Rarebreed Veterinary Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $18.00/hr - $19.00/hr

Suncook River Veterinary Clinic is looking to add an experienced and compassionate Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our collaborative environment means you'll play an active part in proactive planning for both the patients and the hospital. As part of our team, you'll work with the latest technology, gain access to state‑of‑the‑art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. In addition to our standard care, our facility offers alternative therapies like acupuncture, rehabilitation/medical manipulation, and laser therapy. Other services include state‑of‑the‑art digital x‑rays, dental x‑rays, ultrasound, and EKG. Many of our team members are Fear Free certified. Our staff's wellbeing is our very top priority. We offer free doggy daycare for employee pets, and a fun and easy‑going work environment!

What You'll Do

Answer telephone calls quickly, efficiently and in a professional and friendly manner using a multi‑line system

Warmly greet clients

Prepare patient files

Receive and relay client correspondence and updates client financial records

Answer clients' inquiries about basic animal care questions and routine procedures

Educate clients on over‑the‑counter products such as flea and tick preventions

Admit patients and handle medical records entries accurately

Prepare client invoices for services performed

Handle payment transactions

Receive and relay telephone, fax, and email messages accurately and promptly

Benefits

Great pay with competitive medical, dental, and vision insurance coverage

401K with a total company match of up to 4% after 6 months of service

Generous paid time off

Mental Health Resources

Company‑paid bonding leave

Plus, Special Benefits to Utilize for Your Own Pet

Pet Care: Discounts on veterinary services and products

Pet Diagnostics: Discounts on reference lab testing

Pet Food: Discounts on Purina pet foods

Pet Insurance: Discounts available with our preferred vendor

Requirements

High school diploma or equivalent

Previous experience working in the veterinary or animal care field

Significant experience with basic office functions in a busy office environment

Rarebreed Veterinary Partners is a purpose‑driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experience for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team‑first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose — down to the way we invest in our people and create long‑overdue change in the industry. We’re hyper‑focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Seniority Level Entry level

Employment Type Full‑time

Job Function Customer Service

Industries Consumer Services

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