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iMobile

Retail Sales Associate NORWALK - Westport Ave All in Avg..$30

iMobile, Norwalk, Connecticut, us, 06860

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Retail Sales Associate – NORWALK, Westport Ave We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand. Do you think you have what it takes to be an Archer? If so, keep reading!

What you'll do

Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.

Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.

Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including accessories and IoT devices.

Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.

Approach service and sales needs with patience, honesty, and empathy.

Become proficient in the use of digital tools designed to enhance interactions and onboarding, demonstrating coverage, plans and services.

Complete training on in‑store experience, new skills and processes, knowledge of systems and reference resources.

Build relationships with and partner with employees across channels, including business and customer service.

Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.

Identify and handoff small‑business leads.

Develop strong peer relationships; be accountable for the company’s success and bring a good time while providing first‑class customer experience.

Ideal candidate

Strong desire to learn and master the skills required of a customer advocate and to build meaningful connections with customers.

Competitive drive and confidence to succeed in a fast‑paced sales environment.

Willingness to work alongside peers and store leaders, learning and sharing best practices while serving customers and resolving issues.

Effective at balancing customer experience and performance goals.

At least 6 months of customer service and/or sales experience; retail environment preferred.

What’s in it for you

Employee Stock Ownership Program (ESOP)

Competitive hourly pay

Uncapped commission earnings

Automatic raises when reaching attainable milestones

Exciting opportunities for career advancement

A culture of care & excellence

Health benefits for full‑time employees

Monthly sales incentive programs, contests, rewards and more.

Must‑haves

Be at least 18 years of age.

High school diploma or GED.

Ability to stand for long periods of time.

Ability to lift objects weighing up to 25 lbs.

Reliable transportation.

Full‑time (40 hours) or part‑time (20+ hours) availability.

Apply Now Visit https://www.archtelecom.net to apply. For inquiries, contact Recruiting@archtelecom.net.

Diversity & Inclusion We embrace a diverse workforce and welcome employees with diverse perspectives, backgrounds, and experiences. You be you!

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