Logo
Russell Tobin

Client Services Analyst

Russell Tobin, Baltimore, Maryland, United States, 21276

Save Job

Client Service Analyst – Baltimore, Maryland Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you’ll be a perfect fit for an open contract position we are hiring for!

Join a premier global financial institution renowned for its unwavering commitment to integrity, client‑centric solutions, and operational excellence. Our client's firm is actively hiring a Client Service Analyst to join its team in Baltimore, Maryland.

Contract (6‑12 month contract)

Baltimore, Maryland (on‑site)

$20.00/hr – $23.00/hr

PTO, 401K retirement savings, healthcare coverage, supplemental coverage

Recent Grads Preferred (May 2024‑August 2025)

Responsibilities

Execute daily operational tasks, including client onboarding, account opening, trade allocation, confirmation processing, and settlement, ensuring timely and accurate completion in line with client service level agreements.

Investigate and resolve operational issues in a fast‑paced, high‑risk environment, maintaining a strong focus on risk mitigation and client satisfaction.

Develop and maintain strong client relationships at the middle and back office level by providing high‑quality service, clear communication, and effective issue resolution.

Collaborate with cross‑functional teams, including Sales, Trading, Trade Support, and Settlement, to support seamless trade execution and operational workflows.

Serve as a subject‑matter expert by contributing to process improvements, supporting strategic initiatives, and driving operational efficiency across the team.

Qualifications

College degree in finance or related field

Ability to thrive in a fast‑paced, team‑oriented environment

Strong multitasking and client relationship‑building skills

Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

As a certified minority‑owned business, Pride Global and its affiliates — including Russell Tobin, Pride Health, and Pride Now — are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Seniority level: Not applicable

Employment type: Full‑time

Job function: Finance and Customer Service

#J-18808-Ljbffr