Centric Brands
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Sales Operations Coordinator
role at
Centric Brands
2 days ago Be among the first 25 applicants
About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high‑quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
Responsibilities The
Sales Operations Coordinator
for Centric Brands’
Kids Division
plays a key role in supporting the sales process from order creation through to delivery. This individual serves as a critical liaison between internal departments, sales representatives, and retail partners to ensure operational accuracy, timely fulfillment, and exceptional customer service. The ideal candidate is detail‑oriented, highly organized, proactive, and thrives in a fast‑paced, team‑oriented environment.
Respond to customer inquiries via phone and email regarding orders, shipments, and deliveries, ensuring timely and accurate communication.
Accurately enter and manage orders in the system; troubleshoot and resolve issues related to oversold items, late deliveries, substitutions, and customer‑specific requirements.
Maintain backup documentation for all orders and communication for audit and resolution purposes.
Support house sales representatives with order entry, order adjustments, and tracking sample needs.
Act as the main point of contact between Sales, Production, Operations, Imports, and Shipping to ensure smooth order flow and timely delivery.
Track and update the status of POs, shipments, and inventory; proactively communicate updates to internal and external stakeholders.
Partner with customer compliance departments to maintain compliance documentation and execute customer‑specific routing and labeling requirements.
Lead the new vendor setup process, collaborating with customer operations, legal, and accounting to ensure timely completion.
Generate and distribute reports using SAP and Excel to track order fulfillment, delivery performance, and customer account status.
Research and analyze shipping discrepancies, delayed deliveries, and inventory availability to provide resolutions and insights.
Support ad hoc reporting needs for sales, operations, and customer service teams.
Assist with the coordination and setup of the showroom for seasonal markets and meetings.
Manage seasonal sample tracking for current and past collections to ensure proper availability and organization.
Qualifications
Bachelor’s Degree preferred
3+ years of experience in sales operations, customer service, or order management, preferably in the wholesale or fashion/apparel industry
Proficient in Microsoft Excel; experience with SAP is a strong plus
Experience with EDI systems and retail compliance standards
Exceptional organizational skills and keen attention to detail
Strong written and verbal communication skills
Ability to multi‑task, prioritize effectively, and work under tight deadlines
Self‑motivated, collaborative, and able to think critically and solve problems independently
Customer‑focused with a strong sense of urgency and accountability
Benefits We provide an industry‑competitive salary, comprehensive benefits including medical, dental, vision, matching 401(k), Summer Fridays, generous PTO, merchandise discounts, and excellent career development opportunities. Our social impact program, Centric Cares, focuses on volunteerism and community impact, and our Diversity, Equity, and Inclusion committee shapes a future of inclusion through workshops, resources, and inspiring conversation.
Equity & EEO Statement Centric Brands is an Equal Opportunity Employer. We will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. We will never ask for any money or payments from applicants at any point in the recruitment process. If you think you are a victim of an employment scam, you may contact your local law enforcement agency or visit the U.S. Federal Trade Commission website.
$60,000 - $70,000 annual base salary range.
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Sales Operations Coordinator
role at
Centric Brands
2 days ago Be among the first 25 applicants
About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high‑quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
Responsibilities The
Sales Operations Coordinator
for Centric Brands’
Kids Division
plays a key role in supporting the sales process from order creation through to delivery. This individual serves as a critical liaison between internal departments, sales representatives, and retail partners to ensure operational accuracy, timely fulfillment, and exceptional customer service. The ideal candidate is detail‑oriented, highly organized, proactive, and thrives in a fast‑paced, team‑oriented environment.
Respond to customer inquiries via phone and email regarding orders, shipments, and deliveries, ensuring timely and accurate communication.
Accurately enter and manage orders in the system; troubleshoot and resolve issues related to oversold items, late deliveries, substitutions, and customer‑specific requirements.
Maintain backup documentation for all orders and communication for audit and resolution purposes.
Support house sales representatives with order entry, order adjustments, and tracking sample needs.
Act as the main point of contact between Sales, Production, Operations, Imports, and Shipping to ensure smooth order flow and timely delivery.
Track and update the status of POs, shipments, and inventory; proactively communicate updates to internal and external stakeholders.
Partner with customer compliance departments to maintain compliance documentation and execute customer‑specific routing and labeling requirements.
Lead the new vendor setup process, collaborating with customer operations, legal, and accounting to ensure timely completion.
Generate and distribute reports using SAP and Excel to track order fulfillment, delivery performance, and customer account status.
Research and analyze shipping discrepancies, delayed deliveries, and inventory availability to provide resolutions and insights.
Support ad hoc reporting needs for sales, operations, and customer service teams.
Assist with the coordination and setup of the showroom for seasonal markets and meetings.
Manage seasonal sample tracking for current and past collections to ensure proper availability and organization.
Qualifications
Bachelor’s Degree preferred
3+ years of experience in sales operations, customer service, or order management, preferably in the wholesale or fashion/apparel industry
Proficient in Microsoft Excel; experience with SAP is a strong plus
Experience with EDI systems and retail compliance standards
Exceptional organizational skills and keen attention to detail
Strong written and verbal communication skills
Ability to multi‑task, prioritize effectively, and work under tight deadlines
Self‑motivated, collaborative, and able to think critically and solve problems independently
Customer‑focused with a strong sense of urgency and accountability
Benefits We provide an industry‑competitive salary, comprehensive benefits including medical, dental, vision, matching 401(k), Summer Fridays, generous PTO, merchandise discounts, and excellent career development opportunities. Our social impact program, Centric Cares, focuses on volunteerism and community impact, and our Diversity, Equity, and Inclusion committee shapes a future of inclusion through workshops, resources, and inspiring conversation.
Equity & EEO Statement Centric Brands is an Equal Opportunity Employer. We will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. We will never ask for any money or payments from applicants at any point in the recruitment process. If you think you are a victim of an employment scam, you may contact your local law enforcement agency or visit the U.S. Federal Trade Commission website.
$60,000 - $70,000 annual base salary range.
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