United Surgical Partners International, Inc
Hospital AR Collector – Level III
United Surgical Partners International, Inc, Dallas, Texas, United States, 75215
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Hospital AR Collector – Level III
role at
United Surgical Partners International, Inc
Position Overview : Reporting to the Hospital Collections Supervisor, the Level III – High Dollar Collector is responsible for the follow‑up and resolution of high‑balance insurance accounts. This role requires extensive knowledge of insurance payers, appeals processes, clinical policies and medical billing practices. The ideal candidate will be detail‑oriented, proactive, and skilled in resolving complex account issues to ensure timely and accurate reimbursement.
Responsibilities
Completes in‑depth reviews and timely follow‑ups on high‑dollar accounts (typically $10,000 and above) to ensure claim resolution and maximum reimbursement.
Identifies trends or issues causing delays or denials and escalates to appropriate parties.
Writes targeted appeals and reconsiderations for denied or underpaid claims.
Reviews medical records, summary plan documents and contracts to determine medical necessity.
Applies knowledge of payers such as BCBS, Aetna, UHC, Cigna, Commercial and Managed Medicare.
Reviews insurance payments and determines reimbursement accuracy based on contracts, fee schedules or summary plan documents.
Works closely with billing, coding and payment posting teams to resolve account discrepancies.
Facilitates effective communication with insurance carriers, patients and internal departments to resolve outstanding balances.
Maintains a minimum of 30 account reviews daily with ≥90% accuracy and meets department productivity standards.
Required Skills and Qualifications
5–10 years of experience in a surgical, hospital or acute‑care setting.
Strong knowledge of commercial and government payers (Medicare, Medicaid, BCBS, UHC, etc.).
Excellent verbal and written communication skills, professionalism and a positive demeanor.
Ability to handle high‑stress situations, competing priorities and meet deadlines.
Experience with Cerner and Nthrive; additional payer portal experience is a plus.
Intermediate computer proficiency in Microsoft Office (Excel, Outlook).
Strong mathematical, research, analytical, decision‑making and problem‑solving skills.
Knowledge of medical terminology and CPT/ICD‑10 coding.
High‑school graduate or equivalent.
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Hospital AR Collector – Level III
role at
United Surgical Partners International, Inc
Position Overview : Reporting to the Hospital Collections Supervisor, the Level III – High Dollar Collector is responsible for the follow‑up and resolution of high‑balance insurance accounts. This role requires extensive knowledge of insurance payers, appeals processes, clinical policies and medical billing practices. The ideal candidate will be detail‑oriented, proactive, and skilled in resolving complex account issues to ensure timely and accurate reimbursement.
Responsibilities
Completes in‑depth reviews and timely follow‑ups on high‑dollar accounts (typically $10,000 and above) to ensure claim resolution and maximum reimbursement.
Identifies trends or issues causing delays or denials and escalates to appropriate parties.
Writes targeted appeals and reconsiderations for denied or underpaid claims.
Reviews medical records, summary plan documents and contracts to determine medical necessity.
Applies knowledge of payers such as BCBS, Aetna, UHC, Cigna, Commercial and Managed Medicare.
Reviews insurance payments and determines reimbursement accuracy based on contracts, fee schedules or summary plan documents.
Works closely with billing, coding and payment posting teams to resolve account discrepancies.
Facilitates effective communication with insurance carriers, patients and internal departments to resolve outstanding balances.
Maintains a minimum of 30 account reviews daily with ≥90% accuracy and meets department productivity standards.
Required Skills and Qualifications
5–10 years of experience in a surgical, hospital or acute‑care setting.
Strong knowledge of commercial and government payers (Medicare, Medicaid, BCBS, UHC, etc.).
Excellent verbal and written communication skills, professionalism and a positive demeanor.
Ability to handle high‑stress situations, competing priorities and meet deadlines.
Experience with Cerner and Nthrive; additional payer portal experience is a plus.
Intermediate computer proficiency in Microsoft Office (Excel, Outlook).
Strong mathematical, research, analytical, decision‑making and problem‑solving skills.
Knowledge of medical terminology and CPT/ICD‑10 coding.
High‑school graduate or equivalent.
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