Baptist Health Care
Referral Coordinator - Ear Nose & Throat
Baptist Health Care, Pensacola, Florida, United States, 32573
Join to apply for the
Referral Coordinator - Ear Nose & Throat
role at
Baptist Health Care
The Referral Coordinator is responsible for processing, following up, and communicating with patients for referrals and/or procedure orders that are generated by the providers. This position will initiate authorizations for patient services, maintain knowledge of insurance coverages, document authorizations, and communicate authorization status to the practice staff.
Responsibilities
Responsible for timely processing of incoming and/or outgoing referrals and orders.
Documents all phone calls, messages and interactions with patients and insurance companies appropriately in the patient's chart or applicable order systems.
Obtains prior authorizations for all appointments and procedures.
Updates patient demographics into the practice management system.
Receives and routes incoming telephone calls promptly, courteously, and professionally.
Operates a variety of office equipment effectively.
Works closely with Baptist Medical Group Representatives, all medical facilities, insurance companies, patients and family members.
Qualifications
Minimum Education:
High School Diploma or Equivalent.
Minimum Work Experience:
1-3 years Experience in healthcare or medical office (preferred).
Required Skills, Knowledge and Abilities:
Good verbal and written communication skills.
Organize work, make assignments and achieve goals.
Prioritize work.
Proficient with computers and related software applications.
Handle complaints and requests professionally and calmly.
Provide excellent customer service.
About Us: Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
#J-18808-Ljbffr
Referral Coordinator - Ear Nose & Throat
role at
Baptist Health Care
The Referral Coordinator is responsible for processing, following up, and communicating with patients for referrals and/or procedure orders that are generated by the providers. This position will initiate authorizations for patient services, maintain knowledge of insurance coverages, document authorizations, and communicate authorization status to the practice staff.
Responsibilities
Responsible for timely processing of incoming and/or outgoing referrals and orders.
Documents all phone calls, messages and interactions with patients and insurance companies appropriately in the patient's chart or applicable order systems.
Obtains prior authorizations for all appointments and procedures.
Updates patient demographics into the practice management system.
Receives and routes incoming telephone calls promptly, courteously, and professionally.
Operates a variety of office equipment effectively.
Works closely with Baptist Medical Group Representatives, all medical facilities, insurance companies, patients and family members.
Qualifications
Minimum Education:
High School Diploma or Equivalent.
Minimum Work Experience:
1-3 years Experience in healthcare or medical office (preferred).
Required Skills, Knowledge and Abilities:
Good verbal and written communication skills.
Organize work, make assignments and achieve goals.
Prioritize work.
Proficient with computers and related software applications.
Handle complaints and requests professionally and calmly.
Provide excellent customer service.
About Us: Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
#J-18808-Ljbffr