Together Credit Union
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Title:
Mortgage Loan Processor
Reports To : Manager, Real Estate Processing and Closing
Positions Supervised : N/A
FLSA Status:
Non-Exempt
Job Summary The Mortgage Loan Processor is responsible for managing and reviewing mortgage and home equity loan applications to ensure accuracy, completeness, and compliance with regulatory requirements, internal policies, and investor guidelines. This role acts as a key liaison between mortgage loan officers, underwriters, closers, and other third‑party vendors to facilitate a seamless loan process from application to closing. With a focus on maintaining a high level of service, the Mortgage Loan Processor analyzes credit reports, income documentation, and other supporting materials to identify and resolve issues proactively. ** This is a Hybrid/St Louis position **
Job Responsibilities The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job‑related tasks other than those specifically stated in this description.
Review Conventional Mortgage and Home Equity applications for completeness, accuracy, and compliance with investors, insurers, regulatory, and internal policy requirements.
Serve as the primary point of contact for applicants providing regular updates, answering questions, and guiding them through the loan process.
Verify supporting documentation including income, assets, employment, credit, property, and other required items for underwriting submission.
Identify and obtain missing or incomplete documentation needed to advance the loan file to the next processing stage.
Ensure all documentation and data in the loan file are current and meet guidelines prior to submission to underwriting.
Maintain up to date knowledge of mortgage and home equity loan products, underwriting guidelines, compliance regulations, and internal procedures. Maintain up to date knowledge of underwriting guidelines for Fannie Mae, Federal Home Loan Bank, and internal loan programs.
Collaborate with mortgage loan officers, underwriters, closers, and other third‑party vendors to ensure timely and accurate loan processing.
Update loan origination systems with new documentation and status changes throughout the loan process.
Prepare and review loan files for submission to underwriting and closing, ensuring files are complete, accurate, and audit ready.
Coordinate with the closing department by forwarding approved loan files and preparing the required documents.
Monitor and maintain a daily average pipeline, meeting deadlines and ensuring files meet service level expectations and move efficiently through the process.
Escalate issues that may delay or jeopardize loan approval or closing and work to resolve problems quickly and effectively.
Adheres strictly to all federal, state, investor, and internal compliance regulations and protocols.
Prepare and organize loan files, ensuring proper documentation, naming conventions, and file structure.
Maintain and renew NMLS registration annually by completing required continuing education and training.
Support the development and maintenance of training materials and job aids to promote standardized procedures and best practices across the processing team.
Required Qualifications
High School Diploma
Minimum 2 years’ processing experience
NMLS Registration
Knowledge, Skills, And Abilities (KSAs)
Ability to work in a paperless environment.
Creative problem solver with a positive attitude.
Ability to prioritize and multi‑task to meet deadlines.
Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism.
Expertise with loan processing software and systems.
Strong understanding of all loan products, underwriting guidelines, and regulations.
Ability to work independently and meet deadlines in a fast‑paced environment.
Exceptional communication, member service skills, organizational skills, and time management skills.
Work Environment
Hybrid remote and in‑office setting; general office environment, when in‑office.
Physical Abilities
Ability to work at a computer in a stationary manner up to 8 hours daily.
Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non‑discrimination and dedicated to providing a positive discrimination‑free work environment.
#J-18808-Ljbffr
Get AI-powered advice on this job and more exclusive features.
Job Title:
Mortgage Loan Processor
Reports To : Manager, Real Estate Processing and Closing
Positions Supervised : N/A
FLSA Status:
Non-Exempt
Job Summary The Mortgage Loan Processor is responsible for managing and reviewing mortgage and home equity loan applications to ensure accuracy, completeness, and compliance with regulatory requirements, internal policies, and investor guidelines. This role acts as a key liaison between mortgage loan officers, underwriters, closers, and other third‑party vendors to facilitate a seamless loan process from application to closing. With a focus on maintaining a high level of service, the Mortgage Loan Processor analyzes credit reports, income documentation, and other supporting materials to identify and resolve issues proactively. ** This is a Hybrid/St Louis position **
Job Responsibilities The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job‑related tasks other than those specifically stated in this description.
Review Conventional Mortgage and Home Equity applications for completeness, accuracy, and compliance with investors, insurers, regulatory, and internal policy requirements.
Serve as the primary point of contact for applicants providing regular updates, answering questions, and guiding them through the loan process.
Verify supporting documentation including income, assets, employment, credit, property, and other required items for underwriting submission.
Identify and obtain missing or incomplete documentation needed to advance the loan file to the next processing stage.
Ensure all documentation and data in the loan file are current and meet guidelines prior to submission to underwriting.
Maintain up to date knowledge of mortgage and home equity loan products, underwriting guidelines, compliance regulations, and internal procedures. Maintain up to date knowledge of underwriting guidelines for Fannie Mae, Federal Home Loan Bank, and internal loan programs.
Collaborate with mortgage loan officers, underwriters, closers, and other third‑party vendors to ensure timely and accurate loan processing.
Update loan origination systems with new documentation and status changes throughout the loan process.
Prepare and review loan files for submission to underwriting and closing, ensuring files are complete, accurate, and audit ready.
Coordinate with the closing department by forwarding approved loan files and preparing the required documents.
Monitor and maintain a daily average pipeline, meeting deadlines and ensuring files meet service level expectations and move efficiently through the process.
Escalate issues that may delay or jeopardize loan approval or closing and work to resolve problems quickly and effectively.
Adheres strictly to all federal, state, investor, and internal compliance regulations and protocols.
Prepare and organize loan files, ensuring proper documentation, naming conventions, and file structure.
Maintain and renew NMLS registration annually by completing required continuing education and training.
Support the development and maintenance of training materials and job aids to promote standardized procedures and best practices across the processing team.
Required Qualifications
High School Diploma
Minimum 2 years’ processing experience
NMLS Registration
Knowledge, Skills, And Abilities (KSAs)
Ability to work in a paperless environment.
Creative problem solver with a positive attitude.
Ability to prioritize and multi‑task to meet deadlines.
Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism.
Expertise with loan processing software and systems.
Strong understanding of all loan products, underwriting guidelines, and regulations.
Ability to work independently and meet deadlines in a fast‑paced environment.
Exceptional communication, member service skills, organizational skills, and time management skills.
Work Environment
Hybrid remote and in‑office setting; general office environment, when in‑office.
Physical Abilities
Ability to work at a computer in a stationary manner up to 8 hours daily.
Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non‑discrimination and dedicated to providing a positive discrimination‑free work environment.
#J-18808-Ljbffr