Synchrony
Overview
VP, CRA Relationship Manager at Synchrony. This role focuses on sourcing community development loans and investments to advance Synchrony’s CRA obligations, structuring deals, leading underwriting, presenting for approval, and coordinating with CRA portfolio management to meet CRA requirements. What You’ll Accomplish
You’ll be part of a team that builds and maintains customer relationships centered on community credit needs and community development activity to meet the Bank’s CRA statutory requirements. This is a production role focused on sourcing and managing CRA-related deals and ensuring obligations are met. Essential Responsibilities
Bring deals to Synchrony that are responsible, meaningful, and meet CRA goals; you are the primary contact for the relationship and facilitate concise communications between Synchrony customers and internal stakeholders. Lead the underwriting process with key Synchrony stakeholders and create deal presentation materials (IRD). Relate And Inspire
Cultivate strong relationships of trust with team members, stakeholders, and community leaders, fostering an environment of belonging. Conduct periodic relationship reviews and due diligence with customers/clients and stakeholders on-site or virtually, in coordination with the portfolio management team. Ensure that all relationships have current, well-defined summaries (storyboard, CRA allocations, highlights) in preparation for CRA exams. Champion Synchrony
Represent Synchrony for CRA purposes in the community and support the CRA Officer and team members. Manage client relationships that may include moderate to complex deals, multiple deals, or high dollar exposure. Guide and negotiate deal structuring as needed; present deals for approval at committee meetings. Coordinate deal closing with Legal and the customer; act as Synchrony signatory if assigned. Represent Synchrony on community-based boards, committees, and trade groups. Assist with the work activities of other production team members as needed and perform other duties or special projects as assigned. Qualifications & Requirements
Bachelor’s Degree with 6+ years of relevant professional experience, or in lieu of a degree, 9+ years of relevant experience. 3+ years of experience in Community Reinvestment underwriting with responsibilities related to business development, deal structuring, and negotiation, focusing on low-income housing tax credit and small business investment corporation funds, and nonprofit community development loans. Residential mortgage loan underwriting is not a qualification for this role. Demonstrated knowledge of advanced business concepts such as IRR and NPV analysis and financial statement analysis. Strong communication skills (verbal, written, presentation). Must be able to travel as needed. Desired Qualifications
Working knowledge of bank laws and regulations, including CRA and related regulations. Excellent organization, prioritization, time management, and project management skills. Business acumen, sound judgment, and problem solving; ability to share an experience solving a complex problem. Ability to work with all levels across the business, including senior leaders and customers/syndicators. Grade/Level and Compensation
Grade/Level: 12 Salary range: 110,000.00 - 185,000.00 USD annual, eligible for an annual bonus based on performance. Actual compensation offered will depend on experience, skill level, and knowledge. Salaries are adjusted for market in CA, NY Metro, and Seattle. Eligibility and Compliance
You must be 18 years or older. You must have a high school diploma or equivalent. You must be willing to take a drug test, submit to a background investigation, and fingerprints as part of onboarding. You must meet the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) require 9 months of continuous service before posting to other roles; Level 8+ require 18 months in position. All internal employees must meet performance expectations and receive manager approval to post. Legal authorization to work in the U.S. is required. We do not sponsor visas. All qualified applicants receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join Synchrony, you’ll be part of an inclusive culture where your skills, experience, and voice are valued. We’re building a future where we belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in Employee Resource Groups (ERGs). Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require an accommodation to apply or perform your job, tell us how we can help. Examples include changing the application process, providing documents in alternate format, or using specialized equipment. For special accommodations, contact Career Support Line at 1-866-301-5627. Hours: 8am–5pm CST, Monday–Friday. Job Family Group
Legal
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VP, CRA Relationship Manager at Synchrony. This role focuses on sourcing community development loans and investments to advance Synchrony’s CRA obligations, structuring deals, leading underwriting, presenting for approval, and coordinating with CRA portfolio management to meet CRA requirements. What You’ll Accomplish
You’ll be part of a team that builds and maintains customer relationships centered on community credit needs and community development activity to meet the Bank’s CRA statutory requirements. This is a production role focused on sourcing and managing CRA-related deals and ensuring obligations are met. Essential Responsibilities
Bring deals to Synchrony that are responsible, meaningful, and meet CRA goals; you are the primary contact for the relationship and facilitate concise communications between Synchrony customers and internal stakeholders. Lead the underwriting process with key Synchrony stakeholders and create deal presentation materials (IRD). Relate And Inspire
Cultivate strong relationships of trust with team members, stakeholders, and community leaders, fostering an environment of belonging. Conduct periodic relationship reviews and due diligence with customers/clients and stakeholders on-site or virtually, in coordination with the portfolio management team. Ensure that all relationships have current, well-defined summaries (storyboard, CRA allocations, highlights) in preparation for CRA exams. Champion Synchrony
Represent Synchrony for CRA purposes in the community and support the CRA Officer and team members. Manage client relationships that may include moderate to complex deals, multiple deals, or high dollar exposure. Guide and negotiate deal structuring as needed; present deals for approval at committee meetings. Coordinate deal closing with Legal and the customer; act as Synchrony signatory if assigned. Represent Synchrony on community-based boards, committees, and trade groups. Assist with the work activities of other production team members as needed and perform other duties or special projects as assigned. Qualifications & Requirements
Bachelor’s Degree with 6+ years of relevant professional experience, or in lieu of a degree, 9+ years of relevant experience. 3+ years of experience in Community Reinvestment underwriting with responsibilities related to business development, deal structuring, and negotiation, focusing on low-income housing tax credit and small business investment corporation funds, and nonprofit community development loans. Residential mortgage loan underwriting is not a qualification for this role. Demonstrated knowledge of advanced business concepts such as IRR and NPV analysis and financial statement analysis. Strong communication skills (verbal, written, presentation). Must be able to travel as needed. Desired Qualifications
Working knowledge of bank laws and regulations, including CRA and related regulations. Excellent organization, prioritization, time management, and project management skills. Business acumen, sound judgment, and problem solving; ability to share an experience solving a complex problem. Ability to work with all levels across the business, including senior leaders and customers/syndicators. Grade/Level and Compensation
Grade/Level: 12 Salary range: 110,000.00 - 185,000.00 USD annual, eligible for an annual bonus based on performance. Actual compensation offered will depend on experience, skill level, and knowledge. Salaries are adjusted for market in CA, NY Metro, and Seattle. Eligibility and Compliance
You must be 18 years or older. You must have a high school diploma or equivalent. You must be willing to take a drug test, submit to a background investigation, and fingerprints as part of onboarding. You must meet the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) require 9 months of continuous service before posting to other roles; Level 8+ require 18 months in position. All internal employees must meet performance expectations and receive manager approval to post. Legal authorization to work in the U.S. is required. We do not sponsor visas. All qualified applicants receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join Synchrony, you’ll be part of an inclusive culture where your skills, experience, and voice are valued. We’re building a future where we belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in Employee Resource Groups (ERGs). Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require an accommodation to apply or perform your job, tell us how we can help. Examples include changing the application process, providing documents in alternate format, or using specialized equipment. For special accommodations, contact Career Support Line at 1-866-301-5627. Hours: 8am–5pm CST, Monday–Friday. Job Family Group
Legal
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