Tom Lane - State Farm Agent
Customer Relations Representative - State Farm Agent Team Member
Tom Lane - State Farm Agent, Edwardsville, Illinois, United States, 62025
Overview
ABOUT OUR AGENCY: With 18 years as an agent and 27 years of experience with State Farm, Ive built a thriving agency focused on excellence, teamwork, and community impact. Our team includes six incredible members plus myself, and together, we create a positive, family-like environment where both employees and customers feel valued.
We offer competitive benefits, including life insurance, health insurance reimbursement, a retirement account, and paid time off (PTO). Plus, we regularly run promotions that allow our team to earn additional PTO or bonuses. I believe in investing in my team and fostering a culture of growth, respect, and fun.
Before becoming an agent, I worked in sales, taught, and coached - gaining valuable leadership and mentoring skills. Ive co-founded our local Chamber of Commerce, launched youth sports programs, and supported our community through school sponsorships and charitable initiatives.
Our office stands out not only for our professional excellence reflected in 300+ five-star Google reviews but also for our commitment to making work and customer experiences enjoyable. If youre seeking a supportive, engaging, and community-focused work environment, wed love to have you on our team!
Responsibilities
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Compensation and Benefits
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Professional development
Abundant opportunities for career advancement within our agency
License reimbursement
Qualifications
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
Must be willing to obtain relevant insurance licensing (Property/Casualty and Life/Health).
Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.
#J-18808-Ljbffr
We offer competitive benefits, including life insurance, health insurance reimbursement, a retirement account, and paid time off (PTO). Plus, we regularly run promotions that allow our team to earn additional PTO or bonuses. I believe in investing in my team and fostering a culture of growth, respect, and fun.
Before becoming an agent, I worked in sales, taught, and coached - gaining valuable leadership and mentoring skills. Ive co-founded our local Chamber of Commerce, launched youth sports programs, and supported our community through school sponsorships and charitable initiatives.
Our office stands out not only for our professional excellence reflected in 300+ five-star Google reviews but also for our commitment to making work and customer experiences enjoyable. If youre seeking a supportive, engaging, and community-focused work environment, wed love to have you on our team!
Responsibilities
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Compensation and Benefits
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Professional development
Abundant opportunities for career advancement within our agency
License reimbursement
Qualifications
Genuine interest in marketing products and services that align with customer needs and preferences.
Exceptional communication skills across all channels - written, verbal, and attentive listening.
A people-centric mindset with a keen eye for detail.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Collaborative spirit, thriving in a dynamic team environment.
Must be willing to obtain relevant insurance licensing (Property/Casualty and Life/Health).
Please do not call or visit the office to inquire about your application status. We will reach out directly to candidates selected for the next steps in the hiring process.
#J-18808-Ljbffr