Broadridge
Client Service Administrator (CSA) Long Island, New York
Broadridge, Edgewood Park, New York, United States
Client Service Administrator (CSA)
Long Island, New York Job Responsibilities
Collaborates with relationship managers, internal colleagues, and external partners to problem solve and resolve inquiries on matters of Stock Transfer. Performs day‑to‑day assigned functions in the specified timeframe to ensure that our client expectations are met and exceeded. Works alongside relationship managers to prepare business reviews and service‑level agreement (SLA) reporting to ensure clients are satisfied with their Transfer Agency products and services. Prepares and issues service instructions to various operating units based on client requests. Ensures effective delivery of clients' monthly reports. Works independently or with the Relationship Manager to ensure proper follow‑through on client requests. Performs reconciliation activities. Serves as a mentor, coach, and teammate for other Client Service Administrators within the team. Assists relationship managers with special projects, expediting transactions, troubleshooting and problem solving for client accounts. Assists management with generating and monitoring internal reports to ensure timely and efficient progress. Maintain an equitable and inclusive environment and culture in which every associate feels connected to our organization. Expected to work within our Connected Workplace environment through our hybrid work model. Job Qualifications
Bachelor’s degree (B.A.) from a four‑year college or university; or 2‑4 years of related experience and/or training; or an equivalent combination of education and experience. Ability to work in a fast‑paced, high‑pressure environment. Orientation, ability to multi‑task, and excellent time‑management skills. Excellent written and verbal communication skills. Ability to establish good personal and working relationships with internal partners. Salary Range: $25.00 – $28.00 USD hourly. Bonus Eligible. Benefits include comprehensive offerings available at
www.broadridgebenefits.com . Salary and bonus information as stated. Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, ethnicity, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or via email at BRcareers@broadridge.com.
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Long Island, New York Job Responsibilities
Collaborates with relationship managers, internal colleagues, and external partners to problem solve and resolve inquiries on matters of Stock Transfer. Performs day‑to‑day assigned functions in the specified timeframe to ensure that our client expectations are met and exceeded. Works alongside relationship managers to prepare business reviews and service‑level agreement (SLA) reporting to ensure clients are satisfied with their Transfer Agency products and services. Prepares and issues service instructions to various operating units based on client requests. Ensures effective delivery of clients' monthly reports. Works independently or with the Relationship Manager to ensure proper follow‑through on client requests. Performs reconciliation activities. Serves as a mentor, coach, and teammate for other Client Service Administrators within the team. Assists relationship managers with special projects, expediting transactions, troubleshooting and problem solving for client accounts. Assists management with generating and monitoring internal reports to ensure timely and efficient progress. Maintain an equitable and inclusive environment and culture in which every associate feels connected to our organization. Expected to work within our Connected Workplace environment through our hybrid work model. Job Qualifications
Bachelor’s degree (B.A.) from a four‑year college or university; or 2‑4 years of related experience and/or training; or an equivalent combination of education and experience. Ability to work in a fast‑paced, high‑pressure environment. Orientation, ability to multi‑task, and excellent time‑management skills. Excellent written and verbal communication skills. Ability to establish good personal and working relationships with internal partners. Salary Range: $25.00 – $28.00 USD hourly. Bonus Eligible. Benefits include comprehensive offerings available at
www.broadridgebenefits.com . Salary and bonus information as stated. Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, ethnicity, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or via email at BRcareers@broadridge.com.
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