Polaris Pharmacy Services
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Collections Specialist
role at
Polaris Pharmacy Services
Overview As a Collections Specialist, you will be responsible for monitoring the receivables on patient accounts in a long-term care setting. This role is essential to ensuring patient financial services are handled properly. This position helps patients understand their pharmaceutical charges and assists in resolving any resident questions or concerns.
In Addition, The Collections Specialist Will
Collect information and verify account-specific billing, insurance, and coding.
Update and document customer accounts designated in the work campaign.
Verify the accuracy of existing account standing and progress accounts accordingly.
Conduct outbound calls to reconcile account issues and outstanding account balances.
Ensure compliance through strict adherence to federal and state laws, as well as company policy.
Payment processing and post follow-up.
Required Qualifications
Must have long-term care experience
Knowledge of Medicare/Medicaid
Experience using Microsoft Office, specifically Outlook, Word, and Excel
Possess technical proficiency by simultaneously working in multiple systems and software
Experience in customer service and a high-volume environment
Experience in negotiating payment arrangements
Strong written and verbal communication
Education
Verifiable High School Diploma or GED (Required)
Physical Demands
May sit or stand seven (7) to ten (10) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
May be necessary to work extended hours as needed
May lift and/or move up to 50 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
Holiday & PTO Policy
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility
Please note, because we are a pharmacy, most of our locations are open 24 hours a day, 7 days a week, and therefore, schedules may change as determined by the needs of the business.
BENEFITS – Full-time Employees
Medical, Dental, Vision, and Life insurance
401(k) (available for Part Time & Full Time EEs)
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Pharmaceutical Manufacturing
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Collections Specialist
role at
Polaris Pharmacy Services
Overview As a Collections Specialist, you will be responsible for monitoring the receivables on patient accounts in a long-term care setting. This role is essential to ensuring patient financial services are handled properly. This position helps patients understand their pharmaceutical charges and assists in resolving any resident questions or concerns.
In Addition, The Collections Specialist Will
Collect information and verify account-specific billing, insurance, and coding.
Update and document customer accounts designated in the work campaign.
Verify the accuracy of existing account standing and progress accounts accordingly.
Conduct outbound calls to reconcile account issues and outstanding account balances.
Ensure compliance through strict adherence to federal and state laws, as well as company policy.
Payment processing and post follow-up.
Required Qualifications
Must have long-term care experience
Knowledge of Medicare/Medicaid
Experience using Microsoft Office, specifically Outlook, Word, and Excel
Possess technical proficiency by simultaneously working in multiple systems and software
Experience in customer service and a high-volume environment
Experience in negotiating payment arrangements
Strong written and verbal communication
Education
Verifiable High School Diploma or GED (Required)
Physical Demands
May sit or stand seven (7) to ten (10) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
May be necessary to work extended hours as needed
May lift and/or move up to 50 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
Holiday & PTO Policy
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility
Please note, because we are a pharmacy, most of our locations are open 24 hours a day, 7 days a week, and therefore, schedules may change as determined by the needs of the business.
BENEFITS – Full-time Employees
Medical, Dental, Vision, and Life insurance
401(k) (available for Part Time & Full Time EEs)
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Pharmaceutical Manufacturing
#J-18808-Ljbffr