Gallagher
Overview
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How you'll make an impact Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service!
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
Guide your team members in addressing a client’s risk management needs through consultative conversations.
Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve your productivity and quality.
Qualifications
Skills for Success:
Develop professional relationships with your internal and external partners; utilize your resilient and adaptable mentality in the face of shifting priorities; eagerness to collaborate with all Gallagher teams and employees.
Requirements:
Bachelor's degree with a minimum of 3+ years client service and/or claims management experience OR High School diploma/GED with a minimum of 8+ years client service and/or claims management experience.
Property and Casualty Insurance License.
Proficiency in Microsoft Office.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you’ll get, depending on your job level, may include: Medical/dental/vision plans (start from day one), Life and accident insurance, 401(k) and Roth options, Tax-advantaged accounts (HSA, FSA), Educational expense reimbursement, Paid parental leave, Digital mental health services, Flexible work hours, Training programs, Gallagher Thrive program, Charitable matching gift program, and more.
The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process.
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How you'll make an impact Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service!
Responsibilities
Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
Secure existing business and drive the sale of additional services and lines of coverage.
Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
Guide your team members in addressing a client’s risk management needs through consultative conversations.
Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within Gallagher systems.
Use Gallagher's technology to improve your productivity and quality.
Qualifications
Skills for Success:
Develop professional relationships with your internal and external partners; utilize your resilient and adaptable mentality in the face of shifting priorities; eagerness to collaborate with all Gallagher teams and employees.
Requirements:
Bachelor's degree with a minimum of 3+ years client service and/or claims management experience OR High School diploma/GED with a minimum of 8+ years client service and/or claims management experience.
Property and Casualty Insurance License.
Proficiency in Microsoft Office.
Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The minimum core benefits you’ll get, depending on your job level, may include: Medical/dental/vision plans (start from day one), Life and accident insurance, 401(k) and Roth options, Tax-advantaged accounts (HSA, FSA), Educational expense reimbursement, Paid parental leave, Digital mental health services, Flexible work hours, Training programs, Gallagher Thrive program, Charitable matching gift program, and more.
The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process.
#J-18808-Ljbffr