EMCOR Group, Inc.
Managed Account Coordinator - Inspections
EMCOR Group, Inc., Barberton, Ohio, United States, 44203
Managed Account Coordinator - Inspections
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Managed Account Coordinator - Inspections
role at
EMCOR Group, Inc.
S.A. Comunale is seeking a Managed Account Coordinator. The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems. The company goal is to continuously grow the revenues of the Service & Inspection department while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines.
Essential Duties & Responsibilities
Schedule service and inspection of customer sites on demand and set frequencies.
Work with all departments to ensure completion of customers’ work.
Perform follow up as necessary on outstanding work orders.
Provide phone coverage for assigned account(s) as well as overflow.
Invoice customers for work tickets and contracts.
Be the primary customer service contact for assigned account(s).
Cross‑train to perform any job occupation as determined by the company.
Maintain regular and reliable attendance.
Qualifications
High School Diploma or GED is required.
3+ years’ experience in a call center or customer service environment is required.
Strong customer service skills and the ability and willingness to learn new systems and processes is required.
Experience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required.
Excellent customer service skills are required.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
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Managed Account Coordinator - Inspections
role at
EMCOR Group, Inc.
S.A. Comunale is seeking a Managed Account Coordinator. The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems. The company goal is to continuously grow the revenues of the Service & Inspection department while maintaining profits, satisfying customers’ requirements, and staying compliant with required guidelines.
Essential Duties & Responsibilities
Schedule service and inspection of customer sites on demand and set frequencies.
Work with all departments to ensure completion of customers’ work.
Perform follow up as necessary on outstanding work orders.
Provide phone coverage for assigned account(s) as well as overflow.
Invoice customers for work tickets and contracts.
Be the primary customer service contact for assigned account(s).
Cross‑train to perform any job occupation as determined by the company.
Maintain regular and reliable attendance.
Qualifications
High School Diploma or GED is required.
3+ years’ experience in a call center or customer service environment is required.
Strong customer service skills and the ability and willingness to learn new systems and processes is required.
Experience with Microsoft Office (i.e., Word, Excel, and PowerPoint) applications is required.
Excellent customer service skills are required.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
#J-18808-Ljbffr