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Insight Global

Quality Assurance Specialist (Atlanta)

Insight Global, Atlanta, Georgia, United States, 30383

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Required Skills & Experience -3+ years of experience in manual software testing, -Demonstrated experience in Quality Assurance processes, procedures, and standards. -Advanced proficiency with JIRA. -Strong understanding of payment lifecycle, including EMV, NFC, and contactless transactions. -Experience working in Agile/Scrum development environments. -Excellent communication, collaboration, and problem-solving skills. -Proven ability to lead and mentor junior QA engineers.

Job Description A global leader in digital commerce experience and POS technology is seeking a highly skilled Quality Engineer III (Manual Tester) with deep expertise in POS systems and payment processing. The ideal candidate will have extensive hands-on experience with manual testing, advanced proficiency in tools like PractiTest and JIRA, and the ability to contribute to cross-functional teams in developing solution-based test plans. This role requires a strong understanding of QA processes, procedures, and standards, and the ability to drive QA best practices in Agile environments. Key responsibilities include: -Design, execute, and maintain advanced manual test cases for POS systems and payment workflows. -Ensure stakeholder feedback is captured and reflected in test strategies and execution. -Participate actively in Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives. -Perform functional, regression, integration, and exploratory testing on POS hardware and software. -Validate payment gateway integrations, transaction flows, and edge cases including EMV, NFC, and contactless payments. -Log and manage defects using JIRA, ensuring timely resolution and retesting. -Use PractiTest for test case management, traceability, and reporting. -Contribute to test strategy discussions, ensuring risk-based coverage and alignment with business goals. -Provide clear, actionable test reports and quality metrics to stakeholders. -Mentor junior QA engineers and provide guidance on best practices. -Drive QA best practices and continuous improvement initiatives within the team.