State of South Carolina
Salary:
$30,700.00 - $39,900.00 Annually Location :
Colleton County, SC Job Type:
FTE - Full-Time Job Number:
178936-61008753 Agency:
SCDPH-PH Region-Low Country Opening Date:
10/24/2025 Closing Date:
11/2/2025 11:59 PM Eastern Class Code::
AA50 Position Number::
61008753 Normal Work Schedule::
Monday - Friday (8:30 - 5:00) Pay Grade:
GEN04 Hiring Range - Min.:
$32,875.00 Hiring Range - Max.:
$40,875.00 Opening Date:
08/05/2025 EEO Statement:
Equal Opportunity Employer Agency Specific Application Procedures::
If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Dianetta B. Fayall, HR Assistant-Lowcountry Public Health Region, Phone: 843-953-4289, fayalldb@dph.sc.gov ). Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities Careers at DPH: Work that makes a difference! Pursuing Excellence, Inspiring Innovation, Promoting Teamwork and Embracing Service
Under direct supervision of Administrative Manager., performs a variety of duties for the multi-program clinic, including direct contact with clinic clientele and staff. Independently performs a variety of advanced duties involved in the operation of the Immunizations, Preventive Health, and Medical Records programs. Uses knowledge of operations and program processing of information to assist all programs in maintaining a quality and comprehensive medical record. Provides administrative support to clinics in other counties in operational area. Ability to understand and implement agency policies and procedures. Expected to keep abreast of changes that may affect daily duties and operations. Provides administrative support to all programs as back up receptionist. Performs all Administrative duties required to provide Immunization and Preventive Health services to eligible clients. Including: completes intake and out-take of patient data, conducts Medicaid eligibility interviews and facilitates client Family Planning Medicaid Application (FPMA) applications. Financially screens all clients appropriately and bills according to policy. Collects payments if applicable and prints cash drawer daily in accordance with DPH policies and clinic procedures. Maintains correct change fund balance. Ensures official DPH forms are scanned into Electronic Health Record (EHR) according to policy. Retrieves/returns charts to medical records.
Serve as primary receptionist/switchboard person. Answers telephone, schedules appointments and makes reminder phone calls, as needed. Assists customers and general public by phone and in person and serves as initial contact person with customers and general public. Greets visitors and callers, directs to proper clinics and/or areas, answers or obtains proper staff to provide correct information per customers' request. Assures fewer than three (3) valid complaints during rating period and assures concerns of different cultures are acknowledged and respected when providing services. Answers incoming calls concerning record requests and transfer requests from all regional clinics. Assists multidisciplinary staff with charts and other medical records needs. Maintains proper record format and follows guidelines relating to medical records. Responsible for purging records annually following retention/storage rules. Identifies, investigates, and corrects duplicate patient numbers/health records to ensure one number per patient. Maintains knowledge of Electronic Health Record (EHR) concerning records.
Provides quality customer service in a culturally competent manner in face to face and/or telephone encounters and maintains client confidentiality.
Submits SCEIS, PCAS, leave requests, required monthly reports in a timely manner. Must be willing and available to assist during times of public health emergency and outbreak response efforts.
Other duties as assigned. Minimum and Additional Requirements
State Minimum Requirements:
A high school diploma or GED and (2) two years of administrative office experience which includes public contact.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation
.
Agency Additional Requirements:
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Extensive knowledge of office policies, procedures and practices. Considerable knowledge of filing and record keeping techniques. Working knowledge of general administrative service functions. Working knowledge of the care and operation of standard office equipment. Ability to collect and assemble information in a clear, concise manner. Ability to communicate effectively, both orally and in writing. Must be flexible, dependable and willing to be cross-trained as needed. Ability to exercise judgement and discretion in interpreting and applying policies. Ability to maintain strict patient confidentiality.
Must be able to bend, stoop, reach, walk up and down stairs and lift a minimum of 35 pounds. Use of personal vehicle may be required. Good time management. Ability to work with a culturally diverse population within the DPH policies and guidelines.
Preferred Qualifications
Experience providing customer service in a medical office environment preferred. Additional Comments Immunization:
All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment. State Disaster Plan:
In accordance with the State's Disaster Plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. College Transcripts:
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Driving Record : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes: • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children • 15 days annual (vacation) leave per year • 15 days sick leave per year • 13 paid holidays • Paid Parental Leave • State Retirement Plan and
• REMOTE WORK:
The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions. The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
Yes No
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
Yes No
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement
Yes No
04
How did you hear about this position? (multiple choice; required)State NeoGov website (jobs.sc.gov)LinkedIn, Twitter, FacebookEmployee Referral/Agency RecruiterCollege Job BoardExternal Job Board (SC Works, Indeed, Association)Other 05
In accordance with the state's disaster plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
Yes No
06
This position involves work with Protected Health Information (PHI) and requires employee to maintain up to date HIPAA training certifications at all times. Will you be able to meet this requirement?
Yes No
07
Do you have a high school diploma and two (2) years administrative office experience which includes public contact?
Yes No
08
Do you possess a valid SC driver's license and reliable transportation?
Yes No
09
Are you able to lift thirty (30) pounds?
Yes No
10
You may be required to work evening (after 5:00pm) or early hours (before 8:30am) and/or Saturday clinics. Would you be able to meet this requirement?
Yes No
11
Are you a current SC DPH or former SCDHEC employee?
Yes No
12
If you answered yes to question (#11) what program are you currently working in/or list the area in which you work. 13
Do you have an Associate degree in Secretarial Science or a related field and one (1) year of medical office experience?
Yes No
14
Are you willing to accept a salary within the agency hiring range $32,875 - $40,875?
Yes No
Required Question
$30,700.00 - $39,900.00 Annually Location :
Colleton County, SC Job Type:
FTE - Full-Time Job Number:
178936-61008753 Agency:
SCDPH-PH Region-Low Country Opening Date:
10/24/2025 Closing Date:
11/2/2025 11:59 PM Eastern Class Code::
AA50 Position Number::
61008753 Normal Work Schedule::
Monday - Friday (8:30 - 5:00) Pay Grade:
GEN04 Hiring Range - Min.:
$32,875.00 Hiring Range - Max.:
$40,875.00 Opening Date:
08/05/2025 EEO Statement:
Equal Opportunity Employer Agency Specific Application Procedures::
If you meet the requirements of the position and would like to be considered, you must submit a state application online. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The quality of the application presented (completeness and accuracy as well as grammar and spelling) will be considered prior to the offer of an interview. A criminal records check will be conducted prior to an offer of employment. Applications will be accepted until 11:59 p.m. on the stated closing date. (Dianetta B. Fayall, HR Assistant-Lowcountry Public Health Region, Phone: 843-953-4289, fayalldb@dph.sc.gov ). Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities Careers at DPH: Work that makes a difference! Pursuing Excellence, Inspiring Innovation, Promoting Teamwork and Embracing Service
Under direct supervision of Administrative Manager., performs a variety of duties for the multi-program clinic, including direct contact with clinic clientele and staff. Independently performs a variety of advanced duties involved in the operation of the Immunizations, Preventive Health, and Medical Records programs. Uses knowledge of operations and program processing of information to assist all programs in maintaining a quality and comprehensive medical record. Provides administrative support to clinics in other counties in operational area. Ability to understand and implement agency policies and procedures. Expected to keep abreast of changes that may affect daily duties and operations. Provides administrative support to all programs as back up receptionist. Performs all Administrative duties required to provide Immunization and Preventive Health services to eligible clients. Including: completes intake and out-take of patient data, conducts Medicaid eligibility interviews and facilitates client Family Planning Medicaid Application (FPMA) applications. Financially screens all clients appropriately and bills according to policy. Collects payments if applicable and prints cash drawer daily in accordance with DPH policies and clinic procedures. Maintains correct change fund balance. Ensures official DPH forms are scanned into Electronic Health Record (EHR) according to policy. Retrieves/returns charts to medical records.
Serve as primary receptionist/switchboard person. Answers telephone, schedules appointments and makes reminder phone calls, as needed. Assists customers and general public by phone and in person and serves as initial contact person with customers and general public. Greets visitors and callers, directs to proper clinics and/or areas, answers or obtains proper staff to provide correct information per customers' request. Assures fewer than three (3) valid complaints during rating period and assures concerns of different cultures are acknowledged and respected when providing services. Answers incoming calls concerning record requests and transfer requests from all regional clinics. Assists multidisciplinary staff with charts and other medical records needs. Maintains proper record format and follows guidelines relating to medical records. Responsible for purging records annually following retention/storage rules. Identifies, investigates, and corrects duplicate patient numbers/health records to ensure one number per patient. Maintains knowledge of Electronic Health Record (EHR) concerning records.
Provides quality customer service in a culturally competent manner in face to face and/or telephone encounters and maintains client confidentiality.
Submits SCEIS, PCAS, leave requests, required monthly reports in a timely manner. Must be willing and available to assist during times of public health emergency and outbreak response efforts.
Other duties as assigned. Minimum and Additional Requirements
State Minimum Requirements:
A high school diploma or GED and (2) two years of administrative office experience which includes public contact.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation
.
Agency Additional Requirements:
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Extensive knowledge of office policies, procedures and practices. Considerable knowledge of filing and record keeping techniques. Working knowledge of general administrative service functions. Working knowledge of the care and operation of standard office equipment. Ability to collect and assemble information in a clear, concise manner. Ability to communicate effectively, both orally and in writing. Must be flexible, dependable and willing to be cross-trained as needed. Ability to exercise judgement and discretion in interpreting and applying policies. Ability to maintain strict patient confidentiality.
Must be able to bend, stoop, reach, walk up and down stairs and lift a minimum of 35 pounds. Use of personal vehicle may be required. Good time management. Ability to work with a culturally diverse population within the DPH policies and guidelines.
Preferred Qualifications
Experience providing customer service in a medical office environment preferred. Additional Comments Immunization:
All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against Measles, Mumps, Rubella, Pertussis, Varicella, and Hepatitis B prior to beginning employment. State Disaster Plan:
In accordance with the State's Disaster Plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. College Transcripts:
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Driving Record : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes: • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children • 15 days annual (vacation) leave per year • 15 days sick leave per year • 13 paid holidays • Paid Parental Leave • State Retirement Plan and
• REMOTE WORK:
The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions. The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note:
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.
Yes No
02
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and acknowledge the above statement.
Yes No
03
If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10 year driving record. I have read and acknowledge the above statement
Yes No
04
How did you hear about this position? (multiple choice; required)State NeoGov website (jobs.sc.gov)LinkedIn, Twitter, FacebookEmployee Referral/Agency RecruiterCollege Job BoardExternal Job Board (SC Works, Indeed, Association)Other 05
In accordance with the state's disaster plan, which includes hazardous weather, DPH employees may be required to work in times of an emergency or disaster. Will you be able to meet this requirement?
Yes No
06
This position involves work with Protected Health Information (PHI) and requires employee to maintain up to date HIPAA training certifications at all times. Will you be able to meet this requirement?
Yes No
07
Do you have a high school diploma and two (2) years administrative office experience which includes public contact?
Yes No
08
Do you possess a valid SC driver's license and reliable transportation?
Yes No
09
Are you able to lift thirty (30) pounds?
Yes No
10
You may be required to work evening (after 5:00pm) or early hours (before 8:30am) and/or Saturday clinics. Would you be able to meet this requirement?
Yes No
11
Are you a current SC DPH or former SCDHEC employee?
Yes No
12
If you answered yes to question (#11) what program are you currently working in/or list the area in which you work. 13
Do you have an Associate degree in Secretarial Science or a related field and one (1) year of medical office experience?
Yes No
14
Are you willing to accept a salary within the agency hiring range $32,875 - $40,875?
Yes No
Required Question