Senior Payroll Specialist (Los Angeles)

OverviewSenior Payroll Specialist to manage payroll operations for multiple small business clients across various states.

This role involves ensuring accurate and timely payroll processing, maintaining compliance with federal and state regulations, and supporting platform migrations.

You'll also identify and implement process improvements to enhance efficiency and client satisfaction.ResponsibilitiesPayroll Processing & ComplianceProcess and review multi-state payrolls (weekly, biweekly, semimonthly, and monthly) for a portfolio of ***** clients using Gusto, ADP, Paychex, and Justworks, ensuring accuracy, timeliness, and compliance with all deadlinesLead or assist with migrating clients between payroll systems, ensuring accurate data transfers, beginning balances, and compliance alignmentSet up and maintain earnings, deductions, reimbursements, and benefits (401(k), HSAs, FSAs, stipends, garnishments)Ensure compliance with minimum wage, overtime, and final pay laws across all 50 statesReconcile payroll journals, tax liabilities, and GL postings with accounting teams, ensuring accuracy and timely completion each cycleIdentify and correct discrepancies quickly to prevent payroll delays, escalating complex situations when appropriateTax Registrations, Filings & Issue ResolutionCoordinate state withholding and unemployment insurance registrations for new employers and handle updates or closures as neededTroubleshoot federal and state payroll tax filings (941, 940, CA DE-9/DE-9C, NY-45, etc.) when filings fail or require interventionResearch and assist with amended or prior-period filings (941-X, state amendments, zero filings) under the guidance of the Payroll & HRIS ManagerRespond to payroll tax notices or discrepancies, collaborating with agencies or software providers to resolve issues efficientlyMaintain an organized database of state registration details, agency credentials, and filing requirements to support departmental consistencyClient Communication & CollaborationServe as a primary payroll contact for a large client base, providing clear, timely, and professional communicationWork closely with multiple clients simultaneously, ensuring accurate and on-schedule payroll delivery across all accountsCoordinate payroll system transitions by supporting clients through onboarding, data collection, and platform setupProvide expert, approachable guidance on payroll tax, benefits, compliance, and best practices to small business owners and internal teamsCollaborate cross-functionally with bookkeeping, tax, and HRIS teams to ensure seamless service deliveryContribute to departmental SOPs, templates, and process improvements to enhance efficiency and scalability.QualificationsFluent English is required5+ years of payroll experience, including multi-state processing and client-facing interactionHands-on experience registering and maintaining state withholding and unemployment accountsSolid understanding of payroll tax filings (federal and state) and ability to identify and resolve filing discrepanciesWorking knowledge of labor laws (final pay, overtime, exempt vs. nonexempt, wage theft prevention, etc.)Familiarity with 401(k) and benefit deduction structures, including pre-tax and post-tax setupsProven ability to manage complex client relationships with professionalism and confidenceAdaptability to work across multiple platforms (Gusto, ADP, Paychex, Justworks, Rippling, or similar)Strong attention to detail and commitment to complianceComfort in a remote, fast-paced, client-facing environmentDetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: OtherIndustries: IT Services and IT ConsultingBenefitsSalary: $****-$****/month + 13 month salary2 weeks of PTO + US or local holidaysTeam-building events and virtual activitiesCareer development and internal promotion opportunities

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