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Jennifer Gann - State Farm Agent

Customer Relations Representative - State Farm Agent Team Member

Jennifer Gann - State Farm Agent, Evergreen, Colorado, United States, 80439

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Benefits:

Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I'm originally from Texas, but my family and I have called Colorado home for the past eight years. My husband, Eric, works alongside me in the office, and we have two grown kids. We live in Evergreen, where we love to hike and spend time outdoors. I hold a degree in Political Science and an MBA from Texas Wesleyan University.

I've been a State Farm agent for four years, and before that, I was a kindergarten teacher - an experience that shaped my approach to leadership and service. I try to be the kind of boss I'd want to work for: kind, compassionate, and supportive, while encouraging high standards and shared goals.

Our office culture is warm and family-like, and we take pride in our reputation for being prompt, reliable, and going above and beyond for our customers. We offer PTO, a Simple IRA, and competitive compensation to support our team.

I'm heavily involved in the community, serving on the Board of the Bootstraps Scholarship Organization and as Affiliate Chair for the Mountain Metro Association of Realtors Board. I also support local schools and nonprofits both financially and through volunteer work.

Our mission is to treat our customers like family. We're looking for someone kind, compassionate, self-motivated, and driven to be their best each day-someone who thrives in a supportive, service-first environment.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Gann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensación: $55,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Evergreen, CO and help customers with their insurance and financial services needs, including:

Auto insurance Home insurance Life insurance Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.