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SmithRx

Accounts Receivable Specialist Remote; San Francisco, CA

SmithRx, Jackson, Mississippi, United States

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Company Overview

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next‑generation drug acquisition platform driven by cutting‑edge technology, innovative cost‑saving tools, and best‑in‑class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. Values

Integrity:

Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage:

We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together:

The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary

The Accounts Receivable Specialist processes day‑to‑day cash receipts from customers into Sage Intacct and other internal systems, manages customer communications regarding invoice collection, and solves billing issues. The role reports to the Senior Manager – Order to Cash and requires a proactive, highly organized, self‑driven individual with meticulous attention to detail. Eligibility

Applicants must be based in one of the following states: Arkansas, Arizona, California, Colorado, Florida, Georgia, Kansas, Minnesota, Missouri, Nevada, North Carolina, South Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. Responsibilities

Analyze cash application and collection procedures to identify improvement opportunities. Prepare reports and provide cash collection trends for better cash flow management and enforce billing deadlines. Develop relationships with internal and external customers. Perform detailed analysis to respond to internal and external questions around billing and invoicing. Review daily incoming banking transactions and book accordingly (Payment Application). Prepare aging reports and reconcile sub‑ledger to G/L. Update and maintain customer records in ERP system. Proactively monitor and follow up on delinquent accounts on a timely basis. Perform ad hoc tasks assigned by manager. Participate in audits, process documentation, and process improvement. Manage the suspension and/or cancellation of accounts. Qualifications

2–4 years of AR and collections experience, preferably in a high‑volume billing environment. Associate’s degree or equivalent professional experience in Accounting, Business Administration, or a relevant field. Self‑motivated individual with an eye for process initiatives and improvement. Strong communication and customer service skills with internal and external contacts. Proven oral and written communication skills. Solid understanding of accounts receivable and basic accounting policy. Highly organized and focused on follow‑through with excellent attention to detail and problem‑solving skills. Ability to work in an open environment with cross‑functional teams. Experience with Intacct or other ERPs is a plus. Benefits

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance. 401(k) Retirement Savings Program. Short‑term and long‑term disability. Discretionary Paid Time Off. 12 Paid Holidays. Paid Parental Leave benefits. Employee Assistance Program (EAP). Well‑stocked kitchen in office locations. Professional development and training opportunities. Equal Employment Opportunity

As set forth in SmithRx’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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