Ocean County College
Office Assistant Student Worker (Federal Work Study ONLY)
Ocean County College, Toms River, New Jersey, us, 08757
Salary:
$16.00 Hourly Location :
Main Campus - Toms River, NJ Job Type:
Semester Based Job Number:
202300943 Division:
Student Workers Department:
Student Workers Opening Date:
09/01/2025 Closing Date:
Continuous
The Position
The Financial Aid Office is seeking a motivated and detail-oriented Work-Study Student to join our team. This position offers a unique opportunity to gain valuable experience in financial aid administration, develop essential customer service skills, and contribute to the success of our students and their families. Under the direct supervision of Financial Aid staff, this student will play a crucial role in assisting with FAFSA completion, managing office operations, and providing excellent support to our diverse community. What You Will Do • FAFSA Assistance: o Facilitate and provide guidance during O.P.E.N. (Opening Pathways to Education Now) workshops designed to assist families with FAFSA completion. o Occasional one-on-one FAFSA appointments, helping students and parents navigate the application process and understand required documentation. o Maintain up-to-date knowledge of FAFSA requirements, deadlines, and changes. • Clerical and Administrative Support: o Execute phone campaigns to follow up with students regarding missing documents, important deadlines, or general inquiries. o Monitor the office queue system, efficiently assigning walk-in students to available staff for assistance. o Organize and link physical and electronic files to ensure accurate and complete student records. o Assist with scanning, filing, data entry, and other general office duties as assigned. o Manage incoming and outgoing mail and correspondence. • Customer Service: o Serve as a welcoming and helpful first point of contact for students, parents, and and visitors to the Financial Aid Office. o Answer general inquiries in person, by phone, and via email, redirecting complex questions to appropriate staff. o Provide information about financial aid processes, forms, and general requirements. The Successful Candidate Must Have • Must be an enrolled student in good academic standing at Ocean County College and eligible for Federal Work-Study. • Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Outlook). • Exceptional customer service skills with a friendly, patient, and professional attitude. • Strong verbal and written communication skills. • Ability to maintain confidentiality and handle sensitive information with discretion. • Excellent organizational skills and attention to detail. • Ability to work independently and as part of a team in a fast-paced environment. • Reliable and punctual. Ocean County College offers the following benefits to temporary or on-call as needed employees:
Time Off: OCC follows the NJ Sick Leave Law, providing one (1) hour of sick leave per every thirty (30) hours worked. A maximum of forty (40) hours may be accrued.
Employee Assistance Program: OCC offers all employees to take advantage of our Employee Assistance Program (EAP) for mental health support. This is a free and completely confidential service where EAP counselors provide assessment, support, and if needed referrals to additional services. 01
Are you an enrolled student at Ocean County College?
Yes No
02
Are you eligible for Work Study?
Yes No I am not sure
Required Question
$16.00 Hourly Location :
Main Campus - Toms River, NJ Job Type:
Semester Based Job Number:
202300943 Division:
Student Workers Department:
Student Workers Opening Date:
09/01/2025 Closing Date:
Continuous
The Position
The Financial Aid Office is seeking a motivated and detail-oriented Work-Study Student to join our team. This position offers a unique opportunity to gain valuable experience in financial aid administration, develop essential customer service skills, and contribute to the success of our students and their families. Under the direct supervision of Financial Aid staff, this student will play a crucial role in assisting with FAFSA completion, managing office operations, and providing excellent support to our diverse community. What You Will Do • FAFSA Assistance: o Facilitate and provide guidance during O.P.E.N. (Opening Pathways to Education Now) workshops designed to assist families with FAFSA completion. o Occasional one-on-one FAFSA appointments, helping students and parents navigate the application process and understand required documentation. o Maintain up-to-date knowledge of FAFSA requirements, deadlines, and changes. • Clerical and Administrative Support: o Execute phone campaigns to follow up with students regarding missing documents, important deadlines, or general inquiries. o Monitor the office queue system, efficiently assigning walk-in students to available staff for assistance. o Organize and link physical and electronic files to ensure accurate and complete student records. o Assist with scanning, filing, data entry, and other general office duties as assigned. o Manage incoming and outgoing mail and correspondence. • Customer Service: o Serve as a welcoming and helpful first point of contact for students, parents, and and visitors to the Financial Aid Office. o Answer general inquiries in person, by phone, and via email, redirecting complex questions to appropriate staff. o Provide information about financial aid processes, forms, and general requirements. The Successful Candidate Must Have • Must be an enrolled student in good academic standing at Ocean County College and eligible for Federal Work-Study. • Demonstrated proficiency with Microsoft Office Suite (Word, Excel, Outlook). • Exceptional customer service skills with a friendly, patient, and professional attitude. • Strong verbal and written communication skills. • Ability to maintain confidentiality and handle sensitive information with discretion. • Excellent organizational skills and attention to detail. • Ability to work independently and as part of a team in a fast-paced environment. • Reliable and punctual. Ocean County College offers the following benefits to temporary or on-call as needed employees:
Time Off: OCC follows the NJ Sick Leave Law, providing one (1) hour of sick leave per every thirty (30) hours worked. A maximum of forty (40) hours may be accrued.
Employee Assistance Program: OCC offers all employees to take advantage of our Employee Assistance Program (EAP) for mental health support. This is a free and completely confidential service where EAP counselors provide assessment, support, and if needed referrals to additional services. 01
Are you an enrolled student at Ocean County College?
Yes No
02
Are you eligible for Work Study?
Yes No I am not sure
Required Question